Field service technician

Avon - France

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Job Title

Field service Technician

Location

France - MRE

About Us

Want to join a growing international and industrial context

At Ingersoll Rand our passion is to inspire progress around the world. We improve the quality of life by creating comfortable sustainable and efficient environments.

For more information please visit:

Job Summary

As a Field Service Technician mainly within the framework in our mixing activities you provide technical assistance for our products at customer sites and/or on our production site. You are recognized as a technical expert and also ensure the installation commissioning and maintenance of our products at customers premises. You also ensure customer satisfaction across all our services.

Responsibilities

Technical expertise:

Remote technical assistance (email / phone / ...)
Management of customers complaints
Commissioning maintenance repair and training on our products at our customers premises or in our service workshop
Promotion of our services (maintenance contract Training ...) to our clients with technical and commercial arguments
Retaining our customers
Host technical meetings with support services if necessary

EHS:

Reporting the near-accidents
Respect the wearing of security equipments

Continuous improvement:

Collect anomalies establish an action plan and measure its impact
Participate in monitoring and solving problems encountered during the manufacture of products
Participation and development of continuous improvement indicators

Basic Qualifications

Higher education with skills in mechanics hydraulics electrical and automation.
3 years of experience in a similar position in an industrial environment or in mechanical maintenance.
Proficiency in English (B2 Linguaskill).
Planned travel (regional national and international)

Travel & Work Arrangements/Requirements

International Travel - Ability and willingness to travel as required.

Key Competencies

Rigor and analytical ability
Ability to work independently organized rigorous results-oriented and client
Self-taught
Team spirit
Mastery of computer tools (office pack)

What we Offer

Fixe package

Profit-sharing

Gain share program

The work equipment necessary for your activities will be provided to you: mobile phone computer...

Required Experience:

Job Title Field service TechnicianLocation France - MREAbout UsWant to join a growing international and industrial context At Ingersoll Rand our passion is to inspire progress around the world. We improve the quality of life by creating comfortable sustainable and efficient environments.For more inf...