TRG 2462 (Midvaal) Service Advisor (Commercial Trucks Fleet)
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Job Location:
Newcastle - South Africa
Monthly Salary:
Not Disclosed
Posted on:
15 hours ago
Vacancies:
1 Vacancy
Job Summary
Introduction
NEW EMPLOYMENT AVAILABLE NUWE WERK BESKIKBAAR
IMISEBENZI EKHONA UMSEBENZI OMTSHA OKHOYO MOSEBETSI
O MOCHA O FUMANEGANG from #TheRecruitmentGuy
Title: Service Advisor
Area: Midvaal Region (Gauteng)
Industry: Workshop / Commercial
Ref No.: TRG 2462
Salary: Market related TCTC avail/neg industry benefits - TBC
Start Date: ASAP
Type: Permanent
Special Instructions: Experience in commercial truck dealership or fleet service environment essential
An opportunity exists for an experienced SERVICE ADVISOR within a busy commercial workshop environment based in the Midvaal Region.
- This role requires a candidate with strong technical understanding of commercial trucks and fleet maintenance operations combined with excellent customer service and workshop coordination skills.
- The successful candidate will act as the key liaison between customers workshop technicians and parts departments ensuring vehicles are diagnosed repaired and returned to service efficiently within operational timelines.
- Experience working with large commercial vehicle brands or similar heavy-duty vehicle platforms will be highly advantageous.
Duties & Responsibilities
- Serve as the primary point of contact for customers bringing vehicles in for servicing repairs and inspections
- Open and manage job cards for all service and repair work
- Conduct initial vehicle assessments and accurately record reported faults
- Coordinate communication between customers workshop technicians and parts departments
- Provide repair estimates service recommendations and cost explanations to clients
- Monitor workshop job progress and ensure vehicles are completed within agreed timelines
- Maintain accurate documentation of service history repairs and parts usage
- Ensure all warranty claims and service procedures are completed according to manufacturer standards
- Follow up with customers regarding repairs service updates and vehicle collection
- Assist with workshop scheduling to optimise technician productivity and workflow
- Maintain strong relationships with fleet clients and commercial vehicle operators
Desired Experience & Qualification
- Grade 12 (Matric)
- Minimum 5 years experience as a Service Advisor within a commercial truck or heavy vehicle workshop environment
- Proven experience working with Heavy Motor Vehicles (HMW) / Medium Motor Vehicles (MMV)
- Experience with large commercial vehicle brands advantageous
- Strong understanding of commercial vehicle servicing diagnostics and repair processes
- Excellent customer service and communication skills
- Ability to manage multiple job cards and service workflows simultaneously
- Strong administrative and organisational skills
- Computer literacy and experience with dealership service management systems advantageous
- Ability to work in a fast-paced workshop environment
- Traceable & contactable references
- Local residency in the Midvaal / surrounding Gauteng region preferred
- Submit CV (Word / PDF) to Ref # (TRG 2462)
Package & Remuneration
Salary: Market related TCTC avail/neg industry benefits - TBC
Start Date: ASAP
Type: Permanent
Special Instructions: Experience in commercial truck dealership or fleet service environment essential
Interested
Required Experience:
Unclear Seniority
Key Skills
- Sales Experience
- Time Management
- Order Management System
- Customer Service
- Dealership Experience
- GM Vehicles
- Retail Sales
- Tire Service
- Automotive Repair
- OSHA
- Service Writing
- Automotive Service
