Key Account Manager Neurology

About Ipsen:

Ipsen is a mid-sized global biopharmaceutical company with a focus on transformative medicines in three therapeutic areas: Oncology Rare Disease and Neuroscience. Supported by nearly 100 years of development experience with global hubs in the U.S. France and the U.K we tackle areas of high unmet medical need through research and innovation.

Our passionate teams in more than 40 countries are focused on what matters and endeavor every day to bring medicines to patients in 88 countries. We build a workplace that champions human-centric leadership and fosters a culture of collaboration excellence and impact. At Ipsen every individual is empowered to be their true selves grow and thrive alongside the companys success. Join us on our journey towards sustainable growth creating real impact on patients and society!

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Job Description:

Summary & Purpose of the Position

Building and maintaining strong reciprocal partnerships within sector with defined target group of prescribers influencers and stakeholders involved in the care of patients in disease area
Building legacy in Denmark to develop market shares
Building spasticity network and take an ownership in the spasticity area
Providing tailor made services support and communication via approved disease and product information in order to achieve assigned sales goals in respect with Ipsens and Ethics & Compliance rules.
Being an active member in the Nordic Neuroscience Team to support the business within the region.

Main Responsibilities & Technical Competencies

Develop and implement strategic account plans for key accounts to achieve goal objectives and maximize potential of Dysport in labeled indications.
Develop strong and long-term relationships with customers in assigned accounts and collaborate with stakeholders to deliver a superior customer experience that meets organization objectives.
Conduct regular meetings and engage in proactive communication with key accounts to understand their needs address concerns and provide partnership and support.
Collaborate with Nordic cross-functional team including medical affairs marketing and sales operations to develop and execute account-specific strategies and tactics.
Coordinate and facilitate educational programs speaker events and promotional activities to enhance product awareness and drive product utilization.
Monitor sales performance market trends and competitive activities within assigned accounts providing regular updates and insights to the neuro management team.
Prepare and deliver compelling presentations product demonstrations and training sessions to healthcare professionals.
Utilize CRM software to track customer interactions manage leads and generate accurate sales forecasts and reports.
Stay abreast of advancements in PBC treatments clinical studies and relevant industry regulations to effectively communicate product benefits and value propositions.
Develop and implement strategic account plans for key accounts to achieve goal objectives and maximize potential of Dysport in labeled indications.

Behavioral Competencies Required

Customer Focus & Partnership Builds and maintains strong relationships with key stakeholders understanding their needs and delivering value added solutions to improve patient outcomes.
Collaboration & Cross-Functional Working Works seamlessly with internal teams (medical marketing sales operations) to develop and execute effective account strategies fostering a team-oriented environment and leveraging diverse expertise to achieve shared goals.
Agility & Change Leadership Demonstrates flexibility and adaptability in a dynamic environment embracing change and driving innovation to respond to evolving market conditions and customer needs.
Results Orientation & Accountability Sets clear goals takes ownership and consistently delivers high-quality results. Uses data and insights to drive decision-making and continuous improvement.
Communication & Influence Communicates effectively and persuasively tailoring messages to diverse audiences and managing complex negotiations with confidence and clarity.

Knowledge & Experience

Experience in pharmaceutical sales key account management or a related healthcare commercial role preferably within neurology.

Experience with local payers and policy markets would be a plus.

Proven ability to build and maintain strong relationships with healthcare professionals (physicians nurses pharmacists) and key decision-makers in hospital and/or community settings.
In-depth understanding of the healthcare ecosystem including patient pathways treatment protocols and market access dynamics relevant to neurology and hospital setting.
Strong business acumen with the ability to analyze market trends identify opportunities and develop and execute strategic account plans.
Excellent communication negotiation and presentation skills with the ability to tailor scientific and clinical information to diverse audiences.
Experience working cross-functionally with medical marketing and sales operations teams to deliver account specific strategies and achieve sales targets.
Proficiency in using CRM systems and digital tools to manage customer interactions and generate sales insights.
Familiarity with compliance and ethical standards in pharmaceutical sales is a must.

Education / Certifications (essential):
Bachelors in life sciences pharmacy business or related field. (And certification to be allowed to work with pharmaceutical sales)

Language(s) (essential):
Danish: Native language
English: Full professional proficiency

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