Key Account Manager Neurology

About Ipsen:

Ipsen is a mid-sized global biopharmaceutical company with a focus on transformative medicines in three therapeutic areas: Oncology Rare Disease and Neuroscience. Supported by nearly 100 years of development experience with global hubs in the U.S. France and the U.K we tackle areas of high unmet medical need through research and innovation.

Our passionate teams in more than 40 countries are focused on what matters and endeavor every day to bring medicines to patients in 88 countries. We build a workplace that champions human-centric leadership and fosters a culture of collaboration excellence and impact. At Ipsen every individual is empowered to be their true selves grow and thrive alongside the companys success. Join us on our journey towards sustainable growth creating real impact on patients and society!

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Summary & Purpose of the Position

Building and maintaining strong reciprocal partnerships within sector with defined target group of prescribers
influencers and stakeholders involved in the care of patients in disease area
Building legacy in Denmark to develop market shares
Building spasticity network and take an ownership in the spasticity area
Providing tailor made services support and communication via approved disease and product information in order
to achieve assigned sales goals in respect with Ipsens and Ethics & Compliance rules.
Being an active member in the Nordic Neuroscience Team to support the business within the region.

Main Responsibilities & Technical Competencies

Develop and implement strategic account plans for key accounts to achieve goal objectives and maximize
potential of Dysport in labeled indications.
Develop strong and long-term relationships with customers in assigned accounts and collaborate with
stakeholders to deliver a superior customer experience that meets organization objectives.
Conduct regular meetings and engage in proactive communication with key accounts to understand their needs
address concerns and provide partnership and support.
Collaborate with Nordic cross-functional team including medical affairs marketing and sales operations to
develop and execute account-specific strategies and tactics.
Coordinate and facilitate educational programs speaker events and promotional activities to enhance product
awareness and drive product utilization.
Monitor sales performance market trends and competitive activities within assigned accounts providing regular
updates and insights to the neuro management team.
Prepare and deliver compelling presentations product demonstrations and training sessions to healthcare
professionals.
Utilize CRM software to track customer interactions manage leads and generate accurate sales forecasts and
reports.
Stay abreast of advancements in PBC treatments clinical studies and relevant industry regulations to effectively
communicate product benefits and value propositions.
Develop and implement strategic account plans for key accounts to achieve goal objectives and maximize potential of Dysport in labeled indications.

Behavioural Competencies Required

Customer Focus & Partnership
Builds and maintains strong relationships with key stakeholders understanding their needs and delivering valueadded
solutions to improve patient outcomes.
Collaboration & Cross-Functional Working
Works seamlessly with internal teams (medical marketing sales operations) to develop and execute effective
account strategies fostering a team-oriented environment and leveraging diverse expertise to achieve shared goals.
Agility & Change Leadership
Demonstrates flexibility and adaptability in a dynamic environment embracing change and driving innovation to
respond to evolving market conditions and customer needs.
Results Orientation & Accountability
Sets clear goals takes ownership and consistently delivers high-quality results. Uses data and insights to drive
decision-making and continuous improvement.
Communication & Influence
Communicates effectively and persuasively tailoring messages to diverse audiences and managing complex
negotiations with confidence and clarity.

Knowledge & Experience

Experience in pharmaceutical sales key account management or a related healthcare commercial role preferably
within neurology.
Proven ability to build and maintain strong relationships with healthcare professionals (physicians nurses
pharmacists) and key decision-makers in hospital and/or community settings.
In-depth understanding of the healthcare ecosystem including patient pathways treatment protocols and market
access dynamics relevant to neurology and hospital setting.
Strong business acumen with the ability to analyze market trends identify opportunities and develop and execute
strategic account plans.
Excellent communication negotiation and presentation skills with the ability to tailor scientific and clinical
information to diverse audiences.
Experience working cross-functionally with medical marketing and sales operations teams to deliver accountspecific
strategies and achieve sales targets.
Proficiency in using CRM systems and digital tools to manage customer interactions and generate sales insights.
Familiarity with compliance and ethical standards in pharmaceutical sales is a must

Education / Certifications (essential):
Bachelors in life sciences pharmacy business or related field. (And certification to be allowed to work with
pharmaceutical sales)

Language(s) (essential):
Danish: Native language
English: Full professional proficiency

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