Revolutionize Customer Experience through Innovative CRM Solutions
Were seeking a passionate Salesforce Developer to transform how we deliver exceptional customer this role youll be at the forefront of building scalable CRM solutions that drive operational excellence and customer delight.
Key job responsibilities
Basic Qualifications
- Design and implement sophisticated Salesforce solutions that enhance organizational productivity
- Lead technical sprint reviews establishing high-quality development standards
- Proactively identify and execute operational improvements and system customizations
- Manage comprehensive release processes for application development and updates
- Collaborate with cross-functional teams to document and optimize business processes
Preferred Qualifications
- Advanced certification in Salesforce development
- Experience with large-scale enterprise CRM implementations
- Knowledge of integration strategies across complex technical ecosystems
- Demonstrated track record of delivering innovative technical solutions
- Experience in e-commerce or logistics technology platforms
A day in the life
Your day will be a dynamic blend of technical innovation and collaborative problem-solving. Youll dive deep into Salesforce configurations design intuitive system improvements and work closely with cross-functional teams to streamline complex business processes. Expect to engage in strategic project planning code reviews and creative solution development that directly impacts Amazons customer experience.
About the team
We are a collaborative forward-thinking group dedicated to pushing the boundaries of customer service technology. Our team thrives on innovation continuous learning and making meaningful impacts at a global scale. Youll join a dynamic environment where your technical expertise and creative thinking can transform how we serve millions of customers worldwide.
- 5 years of relevant IBM Cognos TM1/Planning Analytics work including system configuration model building and developing reports or dashboards with TM1 experience
- Bachelors degree in Computer Science Software Engineering MIS or a related field
- Experience in IBM Cognos TM1/Planning Analytics work including system configuration model building and developing reports or dashboards with TM1
- Experience building complex software systems that have been successfully delivered to customers
- Experience in corporate finance including budgeting/planning forecasting and reporting
- Experience working with technical and business stakeholders from global cross-functional teams
- Knowledge of the capabilities and constraints of the SFDC CRM application coupled with a good understanding of HR business processes
- Experience implementing at least two full life cycle SFDC implementations successfully
- Experience in a test-driven and formal QA development environment including development staging production (or equivalent) deployment cycles
- Experience working in an Agile or Scrum environment
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit
for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at TX Austin - 115800.00 - 160000.00 USD annually