SUMMER 2026 Conference Services Assistant

THIS IS A 2026 SUMMER POSITION LASTING FROM MAY 7th THROUGH AUGUST 25th.

Position Dates: May 7 - August 25 2026

Position Overview

The Summer Conference Services Assistant serves as a primary point of contact for summer camp staff and guests providing front-line customer service and operational support across campus during the summer conference season.

Qualifications

• Positive professional attitude with a willingness to learn and serve
• Strong customer service skills; prior experience preferred
• Familiarity with Covenant College or willingness to learn campus operations quickly
• Demonstrated leadership organizational and interpersonal skills
• Ability to work independently as well as collaboratively within a team
• Clear and courteous communication skills

Physical Requirements

• Ability to stand for extended periods of time
• Ability to stoop bend and move throughout campus facilities
• Ability to lift and carry items weighing 25-50 lbs as needed

Key Responsibilities

• Serve as the primary point of contact for summer camp staff and guests at the Scots Desk (referred to as the Conference Desk during the summer)
• Check guests in and out and assist with questions concerns and time-sensitive issues
• Respond appropriately to guest-related concerns and emergencies escalating when necessary
• Monitor and help ensure proper use of campus facilities including classrooms residence halls dining hall gym and athletic fields
• Support conference operations through assignments with Facilities Gym Pool/Paintball and Parking teams
• Follow all operational procedures and seek clarification when instructions are unclear
• Adhere to and help enforce all safety protocols and required trainings
• Work a rotating schedule including mornings afternoons evenings and weekends
• Perform other duties as assigned to support conference operations

Work Habits (Aligned with Covenant College Core Values)

Covenant College expects staff members to demonstrate the following professional habits:

• Perform work with excellence diligence and faithfulness
• Take ownership and responsibility for assigned duties
• Maintain punctuality and reliability
• Dress professionally and appropriately for the role
• Offer constructive suggestions when appropriate
• Communicate openly honestly and respectfully seeking resolution in accordance with College policies and procedures

Work Environment

This position operates in a professional office and campus environment and routinely uses standard office equipment including computers and phones.

Physical Demands

• Sitting: Remaining in a seated position for extended periods
• Lifting: Raising or lowering objects weighing up to 50 lbs
• Manual Dexterity: Frequent use of hands and fingers
• Communication: Frequent verbal communication with guests staff and supervisors

Required Experience:

Junior IC