IT Professional

Project Support Focus

Leads and drives project planning activities for IT-related initiatives ensuring clear scope timelines and resource needs.

Supports local IT and/or business projects by owning and delivering defined work packages.

Assists the IT Manager with IT budget planning related to project delivery and associated purchasing.

Takes ownership of assigned initiatives applying global and area-specific project management methodologies.

Coordinates external vendors and partners (e.g. MDM digital signage AV providers) to ensure effective delivery of services and solutions.

Ensures all local IT services are properly documented and maintained including user information onboarding and training materials and IT documentation.

Provides project support across key areas such as equipment lifecycle local events Event and conference IT Support HQ pilot projects and local tenders (e.g. AV solutions mobile phones).

Coordinates IT aspects of event support advising on appropriate team resource allocation and ensuring technical readiness.

IT Onboarding/ Offboarding (Users and assets)

Collaborates on improvements simplification ideas and known limitations within onboarding and offboarding processes and tools ensuring alignment with the IT Area team.

Ensures a professional enduser IT onboarding and offboarding experience leveraging and contributing to global standards.

Drives uptake/or delivers IT security training and practical enduser IT service trainings to support a secure and productive start for employees.

Supports local enduser account access and permission administration for relevant services.

Maintains an up-to-date asset inventory and manages the UK asset warehouse covering purchasing enrolling deployment and offboarding of devices.

IT Workplace and Infrastructure Tasks

Supports enduser device rollouts and maintains the full device lifecycle (e.g. replacements for notebooks mobile devices and peripheral hardware).

Acts as the AV workplace specialist ensuring meeting rooms and collaboration spacesincluding video conferencing and presentation systemsare standardised reliable and aligned with global guidelines. Provides hands-on support for meetings and events including AV setup testing troubleshooting and ownership of meeting room testing to ensure a seamless user experience

Supports the management of local office infrastructure across its lifecycle (e.g. printers meeting room equipment including AV and video conferencing devices office access control CCTV etc.).

Supports the existing equipment purchase process in line with standards (e.g. approved vendors part numbers) for both IT and AV equipment and coordinates the RMA process for client computing AV devices and/or backend hardware components.

Qualifications :

Extensive experience with AV and AV related infrastructure as well as Teams MTR integration

Team-oriented self-motivated personality hands-on and flexible personality

Good business process understanding ability to translate business requirements into IT terms

Strong communicator and relator tact in dealing with end-users

Solid know-how in Microsoft Windows and Office Mobile Devices (JAMF Intune) Mac AD Exchange Networking and Security Services

ITIL v3 experience ServiceNow or equivalent tool experience appreciated

Spoken and written English mandatory

Additional Information :

At Red Bull we exist to give people wiiings. To achieve that we recognise the value that comes from having a highly diverse workforce that has the freedom and responsibility to realise their ideas and seize opportunities. We make recruiting decisions based on experience skills potential and talent: everyone is welcome here.

Remote Work :

No

Employment Type :

Full-time