IT Specialist I

Toshiba Global Commerce Solutions is seeking a IT Specialist I thatwill be working in a team environment responsible for the provisioning of access to all employees contractors and other business resources including creatingmaintaining and removing user accounts to various systems and ensuring the right level of access at the right time. Adhering to guidelines policies and protocols.

Responsibilities:

• Review and process all provisioning requests in compliance with the process and procedures.

• Maintain users oracle records such as oracle responsibilities HRMS records Customer Master Supplier Master.

• Work with IAM (Identity and Access Management) team and Engineer to roadmap IAM processes.

• Work to improve provisioning process design/business rules.

• Participate in projects to ensure standard processes and procedures are implemented when rolling out new provisioning and role management points.

• Troubleshoot security and workflow issues independently or in collaboration with

• Information Systems teams and/or stakeholders while adhering to internal service standards.

• Providing primary operational support for IAM security events and alerts.

• Create process documentation.

• Other duties as assigned.

Required Skills:

• Bachelors degree preferably in Computer Science Information Technology Computer Engineering or related IT discipline; or equivalent experience.

• Abilityto urgentlytroubleshoot user access problems and determineappropriate correctiveaction.

• Experience recording tracking and managing requests in an online ticket management system.

• Proficient in using spreadsheets and word processing software such as Microsoft Excel and Microsoft Word.

• Strong verbal and written communication skills.

Preferred Skills:

• Experience with enterprise IT ticketing systems (e.g. ServiceNow or similar) for managing incidents requests and user access with a focus on SLA compliance documentation and process improvement.

• Familiarity with IAM concepts and best practices.

• Some knowledge and/or experience in Role-based Access Control methods.

• Knowledge of regulatory compliance (SOX JSOX.)

• Base Level Security Certification/ Training such as CompTIA Security ispreferred.

Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park NC providing retail store solutions to your favorite brands. Have you ever been in a hurry and made use of the self-checkout at Lowes Foods earned fuel rewards at Kroger or just paid for purchases at retailers such as Walmart Michaels Carrefour The Gap Calvin Klein Boots Cencosud BJs or Costco These are just a few examples of our in-store solutions and impressive customer base that made us the worlds installed market share leader.

The nature of retail is changing quickly so if you share our Together Commerce vision of a seamless two-way participatory shopping experience lets get together to drive the new economy.

Toshiba Global Commerce Solutions Inc. offers a competitive salary and generous benefits package including the following:

• Group health coverage (medical dental & vision)
• Employee Assistance Programs
• Pre-tax spending accounts
• 401(k) plan (with company match)
• Company provided life insurance
• Pet Insurance
• Employee discounts
• Generous paid holiday schedule paid vacation & sick/personal days

EEO:

Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age ancestry color religious creed disability marital status medical condition genetic information military or veteran status national origin race sex gender gender identity gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories consistent with legal requirements.

Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email to request an accommodation

DIVERSITY EQUITY & INCLUSION:

We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers. Furthermore were committed to Diversity Equity and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach Foster Belonging Unleash Opportunity Diverse Cultural Engagement and Culture of Transparency). Were passionate about our customers the retail industry and becoming a more responsible company as we help create a brighter future.