Senior Business Analyst – Customer Insights (mfd)

SIXT

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profile Job Location:

Munich - Germany

profile Monthly Salary: Not Disclosed
Posted on: 17 hours ago
Vacancies: 1 Vacancy

Job Summary

Do you want to go beyond visualizing data and actively shape the future of mobility through advanced analytics With us youll start where standard reporting ends. As part of our Customer Experience and Retail Sales team youll develop highly precise predictive models to understand tomorrows customer behavior today. Your focus wont be on maintaining dashboards but on generating actionable insights and strategic decision frameworks for our top management. If youre a Python expert already integrating AI tools like Cursor into your workflow and seeking direct business impact youve come to the right place.

YOUR ROLE AT SIXT

  • You develop and implement advanced machine learning models to predict churn probabilities customer satisfaction (CSAT/NPS) and customer lifetime value
  • Using complex pattern analysis you identify the underlying causes behind customer issues and derive concrete optimization opportunities
  • You translate complex data analyses into compelling storyboards and decision frameworks for top management to directly influence SIXTs strategic direction
  • You actively leverage cutting-edge AI development tools (such as Cursor) to make your analysis pipelines and Python scripts more efficient and scalable
  • You wont work in an isolated data silo: youre directly embedded in the business unit experiencing firsthand how your analyses translate into real business actions

YOUR SKILLS MATTER

  • Quantitative Background You hold a degree in (Business) Informatics Mathematics Statistics Data Science or a comparable field with a strong focus on analytics
  • Tech Stack & Python Youre an expert in Python and proficient with data science libraries (e.g. Pandas Scikit-learn XGBoost) and you master SQL at a senior level for complex data modeling
  • Machine Learning Expertise You possess solid experience applying statistical methods and machine learning algorithms to real business cases
  • AI & Tool Affinity Youre ahead of the curve using AI-powered coding editors like Cursor to boost productivity and have a passion for the modern data stack ecosystem
  • Business Acumen & Communication You possess the ability to present complex technical matters precisely and appropriately for stakeholders acting as a persuasive advisor

WHAT WE OFFER

  • Extra benefits Enjoy discounts on SIXT rent share ride and SIXT attractive vehicle leasing offers and exclusive deals with partners for travel tech fashion and more
  • Mobility Boost You will receive a monthly allowance from us as a contribution to your individual mobility
  • Future security We contribute to your retirement plan and support you with capital-forming benefits to ensure you are well covered
  • Feel-good atmosphere Stay active with our modern SIXT gym various leisure activities like the gaming area or the SIXT choir and enjoy our high-quality employee restaurant
  • Flexibility Enjoy 30 days of vacation and a hybrid working model with flexible hours
  • Giving back Take one day each year to volunteer at a charitable organization dedicated to supporting children

Additional Information :

About us:

We are a globally leading mobility service provider with a revenue of 4.00 billion and around 9000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental) SIXT share (car sharing) SIXT ride (taxi ride and chauffeur services) and SIXT (car subscription) giving our customers access to our fleet of 350000 vehicles the services of 4000 cooperation partners and around 5 million drivers worldwide. Together with our franchise partners we are present in more than 110 countries at 2000 rental stations. At SIXT top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!


Remote Work :

No


Employment Type :

Full-time

Do you want to go beyond visualizing data and actively shape the future of mobility through advanced analytics With us youll start where standard reporting ends. As part of our Customer Experience and Retail Sales team youll develop highly precise predictive models to understand tomorrows customer b...
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Key Skills

  • SQL
  • Agile
  • Business Analysis
  • Visio
  • Waterfall
  • Business Process Modeling
  • Requirements Gathering
  • Business requirements
  • JD Edwards
  • SDLC
  • Systems Analysis
  • Data Analysis Skills

About Company

Company Logo

SIXT is a leading international provider of high-quality mobility services. With almost 9,000 employees worldwide in 2023 and our products SIXT rent, SIXT share, SIXT ride and SIXT+ we offer a uniquely integrated mobility service across the fields of car rental, car sharing, ride hail ... View more

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