PUN REF96875XAccounts Receivable Lead Associate
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Job Location:
Monthly Salary:
Posted on:
17 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Title: Lead Associate Accounts ReceivableDepartment: Finance & Accounting Accounts ReceivableWork Mode: OnsiteShift: UKRole PurposeThe Lead Associate Accounts Receivable is responsible for managing and overseeing end to end AR operations including customer billing collections cash application dispute management credit checks reconciliations and AR reporting. The role ensures accuracy timely collections customer satisfaction and adherence to SLAs. It also involves coaching AR Associates handling escalations and supporting process Responsibilities1. Billing Collections & Credit Management Monitor AR aging and follow up on overdue invoices to ensure timely payment. Perform credit evaluation review customer creditworthiness and manage credit limits. Identify high risk customer accounts and recommend corrective actions.2. Cash Application & Reconciliation Accurately apply customer payments to invoices and accounts. Reconcile customer accounts and investigate variances or unapplied payments. Maintain accurate documentation for all cash application activities.3. Customer Interaction & Dispute Resolution Handle escalated customer queries through calls and emails. Resolve issues related to billing discrepancies short payments or missing documents. Maintain strong relationships with customers to improve collection outcomes.4. Reporting & Month End Activities Prepare AR reports such as aging summaries collection forecasts dispute trackers and cash application logs. Support month end closing tasks related to AR. Ensure accuracy and integrity of AR data.5. Process Governance & SLA Compliance Ensure adherence to SLAs accuracy standards and compliance requirements. Identify process gaps and recommend improvements. Maintain all documentation as per audit guidelines.6. Team Support & Leadership Guide coach and support AR Associates on process queries and difficult cases. Assist in training new members on AR processes and tools. Promote a high performance culture within the Bachelors degree in Commerce / Accounting ( / BBA / ). 24 years of experience in Accounts Receivable or Finance operations. Strong understanding of AR processes (collections cash application credit disputes reconciliations).Skills & Competencies Strong communication skills written and verbal. Good analytical and numerical ability. Proficiency in MS Office and AR/ERP tools. Ability to work under pressure and meet deadlines. Strong customer handling negotiation and problem solving skills. High level of accuracy ownership and Performance Indicators (KPIs) Improvement in collections & DSO. Accuracy of cash application and posting. Timeliness and quality of dispute resolution. Customer satisfaction and query closure rate. Compliance with SLAs and audit requirements. Contribution to process improvement and team development.
Qualifications :
BBA MBA FINANCEMCOM
Remote Work :
No
Employment Type :
Part-time
Key Skills
- Journal Entry
- Customer Service
- Collection effort
- A/R Management
- Past due Account
- General Ledger Accounting
- Accounting
- Excel
- Payroll
- Financial statement
- Collection procedures
- Customer Account
- Delinquents Account
- Direct Reports
- Timely collections
About Company
WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable busin ... View more
