Food and Beverage Duty Manager
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Job Location:
Monthly Salary:
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
Ensure efficientfriendlyand professional food and beverage service is provided to all guests.
Provide for guests and patrons an experience and environment they feel meets their expectations.
Liaise with customers and Chef/kitchen brigade to ensure service times are adhered to.
Ensure revenue for the shift is accounted for with cash/charge summary being completed to balance daily activities.
Set up systems to protect andmaintaincontrol of service equipment correctly recording breakages and carry our regular stock takes.
Ensure allmis-en-place is completed prior to guests arriving.
Ensure staff are competent in all service procedures and canmaximize sales to guests.
Staff skill testingtrainingand development tomaintaina constant focus on providing an excellent guest experience
Coordination of cleaning and maintenance of outlets work areas tableware and utensils and other materials and equipment
Handle any escalated guest complaints to a guest focussed solution.
Be knowledgeable of andoperatewithinappropriate outletand hotel liquor licensing guidelines and House Management Policies.
Qualifications :
Flexibility to work various shifts includingweekends mornings nights and public holidays
Excellent communication skills
Being a true hospitality professional dedicated to providing customer service excellence
Responsible Service of Alcohol (RSA)
Previous experience in a similar role in high volume 5 star venues highly regarded
Additional Information :
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process you are most welcome to let us know.
Benefits Your Way:
- Access to Accor team benefits including global discounts on accommodation and food & beverage.
- A supportive and collaborative work environment.
- The opportunity to grow and progress your career with Australias largest hospitality employer Accor
- Accor has a strong focus on ensuring all of its people feel welcome and feel valued.
Why work for Accor
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accors limitless possibilities.
By joining Accor every chapter of your story is yours to write and together we can imagine tomorrows hospitality. Discover the life that awaits you at Accor visit Do what you love care for the world dare to challenge the status quo! #BELIMITLESS.
Additionally our Hotel team are a great mix of fun friendly and industry experts making this a great team to be part of.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Culinary Experience
- Restaurant Experience
- Food Service
- Hotel Experience
- Taleo
- Hospitality Experience
- Bartending
- Guest Relations Experience
- Management Experience
- POS
- Supervising Experience
- Micros POS
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
