Event and Commercial Operations Lead

This role is based in our 605 Third Avenue office. 

The Event and Commercial Operations Lead will be an integral part of the Fintech Vertical Operations Team responsible for the efficient and creative operational delivery of the Finovate and Fintech Americas events.   

The ideal candidate will be a strong operational lead driving the critical path and ensuring strong relationship management throughout the show cycle. This role is pivotal not only in the preparation phase but also during the on-site delivery of the event ensuring seamless execution and client satisfaction ensuring the show deliverables are executed to an exceptional standard. 

In addition to key responsibilities on the above brands as the Event and Commercial Operations Lead you will play a crucial supporting role across all Fintech vertical events globally. This position will require flexibility and a willingness to travel throughout the year toassistwith the operational needs of other shows ensuring consistency in delivery andmaintainingthehigh standardsexpected across all Fintech events 

Key accountabilities 

• Take on the full operational delivery of the event; devise and manage an operational plan to cover full process from concept to planning and then delivery 
• Ensure problem free planning build-up open days and breakdown for the event in full collaboration with event suppliers 
• Control the operational budget in partnership with the Senior Show Operations Manager  
• Responsible for the seamless and innovative execution of sponsorship operations delivering exceptional white-glove service to clients while adapting to solutions that align with business objectives and client expectations to achieve successful project outcomes. 
• Provide operational advice and assistance to the sales content and marketing teams working with them to ensure their onsite requirements are flawlessly delivered 
• Manage floorplan layouts in partnership with the commercial operations lead ensuring they are correct according to all venue and H&S regulations and are in line with the event strategy 
• Work in partnership with the Senior Show Operations Manager and the procurement team to ensure procurement of suppliers is achieved for full event requirements and good working partnerships are established and maintained. 
• Work closely with internal departments and external partners to ensure that processessystemsand reporting are managed effectively and with adherence to company policy 
• Ensure effective control and monitoring of health and safety standards at the event 
• Continually provide the best possible customer experience for our sponsors and delegates 
• Support the global operations leads on other Fintech shows and products in the run up and on site. 

Qualifications :

• 2-3 years of large scale complex high-end event operations experience (required) - Expo Experience (Preferred) 
• Proven ability to confidently manage and cultivate strong relationships both externally with suppliers and sponsored clients and internally across teams and stakeholders 
• Experienced in budget management and reporting ensuring costs are tracked and effectively reported (required). 
• Demonstrates strong gravitas with the ability to confidently lead in meetings engage confidently with suppliers and comfortable managing challenging conversations. 
• Self motivated resilient and thrives in high-performance fast-paced environments consistently delivering under pressure. 
• Demonstrates adaptability and flexibility in managing changes related to event budgets new initiatives and deliverables (essential) 
• Efficient proactive and solution-oriented with a keen attention to detail. 
• A dynamic and collaborative team player skilled in confidently driving projects from point of sale to delivery 
• Office attendance is essential. Current pattern is 3 days a week subject to change. 
• As this role supports shows across different time zones alternative work hours will be required as necessary 
• Professional Fluency in Spanish preferred

Additional Information :

We believe that great things happen when people connect face-to-face. Thats why we work in-person with each other or with customers and partners three days a week or more. When youre not spending time together in one of our offices or other workplaces like at an Informa event you get the flexibility and support to work from home or remotely.

We work hard to make sure Life at Informa is rewarding supportive and enjoyable for everyone. Heres some of what you can expect when you join us. But dont just take our word for it see what our colleagues have to say at

Our benefits include:

• Great community: a welcoming culture with in-person and online social events our fantastic Walk the World charity day and active colleague groups and networks promoting a positive supportive and collaborative work environment
• Broader impact: take up to four days per year to volunteer with charity match funding available too
• Career opportunity: the opportunity to develop your career with bespoke training and learning mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When its time for the next step we encourage and support internal job moves
• Time out: 15 days PTO rising to 20 after three years and 25 after six years plus 10 national holidays a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
• Competitive benefits including a 401k match health vision and dental insurance parental leave and an ESPP offering company shares at a minimum 15% discount
• Strong wellbeing support through EAP assistance mental health first aiders free access to a wellness app and more
• Recognition for great work with global awards and kudos programs
• As an international company the chance to collaborate with teams around the world

The salary range for this role is $75000$90000 based on experience. 

This posting will automatically expire on 3/23/2026.

Were not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up join in and help make things happen. If it sounds like a match and you have most although not all of the skills and experience listed we welcome your application.

If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and or in the advertised position please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. At Informa youll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses including all of those protected by law. Ask us or see our website for full information.

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Remote Work :

No

Employment Type :

Full-time