Compliance Analyst, Agent Conduct Investigator & Compliance Operations
Share
Job Location:
Clearwater, SC - USA
Monthly Salary:
Not Disclosed
Posted on:
9 days ago
Vacancies:
1 Vacancy
Job Summary
Our Company
Explore how you can contribute at AmeriLife.
For over 50 years AmeriLife has been a leader in the development marketing and distribution of annuity life and health insurance solutions for those planning for and living in retirement.
Associates get satisfaction from knowing they provide agents marketers and carrier partners the support needed to succeed in a rapidly evolving industry.
Job Summary
This position is responsible for coordinating researching and responding to internal and external compliance-related requests and investigating agent conduct concerns. The role plays a critical part in ensuring the companys compliance with regulations carrier contractual obligations and internal compliance standards. This role partners closely with internal stakeholders and external partners to address agent conduct matters manage compliance documentation and support compliance initiatives across the organization.Job Description
Duties and Responsibilities:
- Respond to internal and external requests for information related to agent conduct compliance issues audits and regulatory inquiries.
- Coordinate research and compile accurate compliance responses for third-party stakeholders to demonstrate regulatory and contractual compliance.
- Conduct investigations into agent conduct including allegations of sales practice misconduct and perform quality assurance reviews related to agent escalations and compliance matters.
- Prepare investigative reports that summarize findings and provide recommendations for corrective action when appropriate.
- Issue and track coaching remediation and corrective action plans for internal affiliates and independent agents and respond to similar requests from external partners.
- Assist in the creation implementation and ongoing maintenance of compliance policies procedures and work instructions.
- Support the identification analysis and resolution of compliance-related issues across the organization.
- Manage and support exclusion list processes to ensure the company does not engage individuals or entities that are prohibited from doing business.
- Maintain review and organize regulatory and compliance documentation necessary to uphold corporate standards.
- Collaborate with internal teams (including marketing sales and distribution affiliates) and external partners on compliance and business initiatives.
- Participate in and support compliance projects and special initiatives as needed.
Qualifications
Minimum Job Requirements
- Undergraduate degree preferred or equivalent relevant work experience.
- 3 years of experience in compliance investigations or a related field.
- Background in the insurance industry and/or a compliance-related role preferred.
- Experience with CMS requirements and the health insurance industry strongly preferred.
- Proficiency with Microsoft Office (Excel) and other standard business applications.
Knowledge Skills and Abilities
- Strong written and verbal communication skills with the ability to communicate effectively with senior management sales professionals and external stakeholders.
- Demonstrated ability to build business partnerships and work collaboratively to achieve shared objectives.
- Strong analytical and investigative skills with attention to detail and sound judgment.
- Ability to prioritize workload effectively focusing resources on higher-risk matters and manage sensitive matters with professionalism discretion and integrity.
What AmeriLife Offers
A comprehensive benefits package that includes PTO medical dental vision retirement savings disability insurance and life insurance.
Equal Employment Opportunity Statement
We are an Equal Opportunity Employer and value diversity at all levels of the organization. All employment decisions are made without regard to race color religion creed sex (including pregnancy childbirth breastfeeding or related medical conditions) sexual orientation gender identity or expression age national origin ancestry disability genetic information marital status veteran or military status or any other protected characteristic under applicable federal state or local law. We are committed to providing an inclusive equitable and respectful workplace where all employees can thrive.
Americans with Disabilities Act (ADA) Statement
We are committed to full compliance with the Americans with Disabilities Act (ADA) and all applicable state and local disability laws. Reasonable accommodations are available to qualified applicants and employees with disabilities throughout the application and employment process. Requests for accommodation will be handled confidentially. If you require assistance or accommodation during the application process please contact us at .
Pay Transparency Statement
We are committed to pay transparency and equity in accordance with applicable federal state and local laws. Compensation for this role will be determined based on skills qualifications experience and market factors. Where required by law the pay range for this position will be disclosed in the job posting or provided upon request. Additional compensation information such as benefits bonuses and commissions will be provided as required by law. We do not discriminate or retaliate against employees or applicants for inquiring about discussing or disclosing their pay or the pay of another employee or applicant as protected under applicable law. Pay ranges are available upon request.
Background Screening Statement
Employment offers are contingent upon the successful completion of a background screening which may include employment verification education verification criminal history check and other job-related inquiries as permitted by law. All screenings are conducted in accordance with applicable federal state and local laws and information collected will be kept confidential. If any adverse decision is made based on the results applicants will be notified and given an opportunity to respond.
Required Experience:
IC
