Quality Assurance Coordinator

Clinton Township, MI - USA

Monthly Salary: Not Disclosed

Posted on: 2 hours ago

Vacancies: 1 Vacancy

Job Summary

Position Summary:

The Quality Assurance Coordinator is responsible for monitoring evaluating and improving service quality across NeuLife Rehabilitation of Michigan programs. This role supports regulatory compliance quality improvement initiatives and risk management activities. The position works closely with leadership and program staff to identify deficiencies implement corrective actions and ensure compliance with CARF standards LARA regulations and AFC requirements.

Essential Duties and Responsibilities:

Develops implements and maintains specific evaluation processes and systems for the assessment of services and the correction of deficiencies identified in the assessment.
Monitors and evaluates outcomes for persons served through retrospective and concurrent review of care activities utilization review and risk management processes.
Establishes criteria for the highest achievable quality standards as it relates to all LARA AFC regulations and guidelines and works to ensure that all services are in compliance.
Knows understands and implements CARF standards including all annual reporting and required written documentation to maintain CARF compliance.
Works with leadership team to develop standardized reporting tools to pull data from PCC Quickmar Isolved Schedule Anywhere to support decision making.
Assists management team with preparing for residential program State inspections.
Works alongside residential management and therapeutic treatment teams to establish specific treatment plan goals and identify those goals in individual treatment plans.
Evaluates variances and other data to identify quality improvement opportunities and risk management issues.
Creates and implements policies and procedures as it relates to the overall quality improvement program.
Provides staff ongoing in-service training.
Provides updates as needed and requested.
Will serve as a member of the Leadership Team.
Performs other duties assigned.

Qualifications:

Bachelors degree in healthcare administration or other relevant program Masters degree preferred.
Training or certification in Quality Improvement Risk Management or Compliance
Experience with CARF standards and regulatory compliance preferred
Preferred: 1 year experience in residential care setting
Valid State of Michigans Drivers License and current auto insurance

Additional Requirements:

Knowledge of office equipment and office administration procedures
Attention to detail in composing typing and proofing materials establishing priorities and meeting deadlines.
Willing to work non-standard flexible hours if needed.
Computer skills- including advanced level of utilizing Microsoft Word Excel PowerPoint and Outlook.
Ability to prepare and deliver written and oral presentations.
Able to work within a diverse team and maintain positive professional relationships with all.
Passion to make a difference in others lives each day you come into work.
Compassion and empathy are a must when understanding customers needs and concerns.
Able to deliver ideas thoughts concerns and praise verbally and/or in writing.
Strong organizational and multitasking skills
High energy team player with good interpersonal skills

Physical Requirements:

Frequent driving between NeuLife residential homes vocational programs and community locations.
Exposure to varying outdoor weather conditions when traveling between NeuLife locations.
Ability to sit for extended periods while driving.
Ability to bend stoop twist and reach without restrictions.
Ability to lift push pull or transfer up to 50 pounds.
Ability to assist with emergency evacuations when necessary.
May require evening weekend or holiday availability.

Required Experience:

NeuLife Rehabilitation of Michigan provides rehabilitation and residential services for individuals with Traumatic Brain Injury (TBI) Acquired Brain Injury (ABI) Spinal Cord Injuries and Neurological Disorders. Position Summary:The Quality Assurance Coordinator is responsible for monitoring evaluati...

Position Summary:

Essential Duties and Responsibilities:

Develops implements and maintains specific evaluation processes and systems for the assessment of services and the correction of deficiencies identified in the assessment.
Monitors and evaluates outcomes for persons served through retrospective and concurrent review of care activities utilization review and risk management processes.
Establishes criteria for the highest achievable quality standards as it relates to all LARA AFC regulations and guidelines and works to ensure that all services are in compliance.
Knows understands and implements CARF standards including all annual reporting and required written documentation to maintain CARF compliance.
Works with leadership team to develop standardized reporting tools to pull data from PCC Quickmar Isolved Schedule Anywhere to support decision making.
Assists management team with preparing for residential program State inspections.
Works alongside residential management and therapeutic treatment teams to establish specific treatment plan goals and identify those goals in individual treatment plans.
Evaluates variances and other data to identify quality improvement opportunities and risk management issues.
Creates and implements policies and procedures as it relates to the overall quality improvement program.
Provides staff ongoing in-service training.
Provides updates as needed and requested.
Will serve as a member of the Leadership Team.
Performs other duties assigned.

Qualifications:

Bachelors degree in healthcare administration or other relevant program Masters degree preferred.
Training or certification in Quality Improvement Risk Management or Compliance
Experience with CARF standards and regulatory compliance preferred
Preferred: 1 year experience in residential care setting
Valid State of Michigans Drivers License and current auto insurance

Additional Requirements:

Knowledge of office equipment and office administration procedures
Attention to detail in composing typing and proofing materials establishing priorities and meeting deadlines.
Willing to work non-standard flexible hours if needed.
Computer skills- including advanced level of utilizing Microsoft Word Excel PowerPoint and Outlook.
Ability to prepare and deliver written and oral presentations.
Able to work within a diverse team and maintain positive professional relationships with all.
Passion to make a difference in others lives each day you come into work.
Compassion and empathy are a must when understanding customers needs and concerns.
Able to deliver ideas thoughts concerns and praise verbally and/or in writing.
Strong organizational and multitasking skills
High energy team player with good interpersonal skills

Physical Requirements:

Frequent driving between NeuLife residential homes vocational programs and community locations.
Exposure to varying outdoor weather conditions when traveling between NeuLife locations.
Ability to sit for extended periods while driving.
Ability to bend stoop twist and reach without restrictions.
Ability to lift push pull or transfer up to 50 pounds.
Ability to assist with emergency evacuations when necessary.
May require evening weekend or holiday availability.

Required Experience:

Key Skills

Quality Assurance
FDA Regulations
Data Collection
Food Industry
ICH Q7
ISO 9001
Hospice Care
Food Processing
Quality Management
cGMP
QA/QC
HACCP

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About Company

NeuLife

Neulife is a leading residential post-acute rehab specializing in Traumatic Brain Injury, Spinal Cord Injuries, and more. Regain your independence and quality of life.

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