Assistant Director of AV (Pre Opening) Waldorf Astoria
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Job Location:
Kuala Lumpur - Malaysia
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
An Assistant Director of AV is responsible for overseeing the management and performance of all AV Technical Support to deliver an excellent Guest and Member experience.
What will I be doing
As an Assistant Director of AV you will be responsible for overseeing the management and performance of all AV Technical Support to deliver an excellent Guest and Member experience. An Assistant Director of AV will also be required to troubleshoot technical issues and provide solutions to meet guest requirements. Specifically you will be responsible for performing the following tasks to the highest standards:
- Oversee the management and performance of all AV Technical Support
- Meet and exceed customer expectations consistently
- Set up audio video and lighting to meet requirements
- Troubleshoot technical issues pinpoint faults and offer remedies during events
- Work closely with the Conference and Banqueting team
- Comply with hotel security fire regulations and all health and safety legislation
- Knowledge of front of house equipment and property management systems
- Attend appropriate training courses when required
- Ensure compliance of brand standards
- Assist other departments wherever necessary and maintain good working relationships
- Be environmentally aware
- Perform any other reasonable duties and duties assigned.
- The department reserves the right to change or supplement the job description if necessary
What are we looking for
An Assistant Director of AV serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:
- Knowledge and experience of computer-based programs and the installation of IT equipment
- Positive attitude
- Good communication skills
- Committed to delivering high levels of customer service
- Excellent grooming standards
- Flexibility to respond to a range of different work situations
- Ability to work on your own or in teams
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Previous experience in similar role in the hotel/leisure/retail sector
- Knowledge of Video Conferencing trussing and rigging
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
EOE/AA/Disabled/Veterans
Required Experience:
Director
Key Skills
- Crisis Management
- Marketing
- Public Relations
- Fundraising
- Media Relations
- Constant Contact
- Strategic Planning
- Social Media Management
- Team Management
- Public Speaking
- Wordpress
- Writing Skills
About Company
Stay at Avatar Hotel Santa Clara, Tapestry Collection by Hilton and uncover the unexpected at our one-of-a-kind hotel. As part of Hilton's Tapestry Collection, we are perfect for guests seeking an uncommon experience and peace of mind.
