Customer Service Representative

Melbourne - Australia

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Western Suburbs - Melbourne

DLF Seeds is a market leading proprietary seed company operating across each state of Australia. We focus on all aspects of the seed market from R&D to product supply and technical support for customers.

Our values are built on a foundation of acting with respect trust and integrity. Its important to us that we are empowering our people creating innovation and entrepreneurship realising global synergies and operating in an environmentally sustainable way.

We have an exciting opportunity for an experiencedCustomer Service Representativeto join our team in Truganina Western Suburbs Melbourne.

About the role:

Permanent 38 hours per week: We are currently seeking an energetic innovative and passionate Customer Service professional to join our team in will be responsible for providing a high level of quality service to both internal and external role would suit a friendly individual who likes to dot their is and cross their ts.

Your duties will include:

Relaying seasonal information to customers regarding availability and supply
Updating customers on order and distribution constraints
Processing orders in a timely and efficient manner
Liaising with freight companies
Managing consignment stock and working closely with the accounts team
Building strong relationships with customers
Updating data in our CRM system.

About you

We are looking for someone with:

Previous customer service and administration experience in a wholesale environment with demonstrated ability to resolve issues quickly and effectively
Developed customer service skills with a professional and approachable phone manner
Proven written and verbal communication skills with a high level of accuracy and attention to detail
Competent in using the MS office suite (particularly excel) as well as a variety of databases
Experience in Navision platforms (or similar large ERP systems) would be looked upon favourably but not essential
Strong numerical and analytical skills with the ability to learn complex informationquickly
Experience in dealing with freight companies would be beneficial.

What we can offer you:

A friendly and enjoyable working environment
On-site parking
Employee benefits; Life & Income Protection Insurance and an Employee Assistance Programme
Supportive Management
Personal Development opportunities.

A full position description is available for this role upon request by emailing

For a confidential discussion regarding the role please feel free to call Kayla Di Campli - National Customer Service Manager on

Hit the Apply Now button and upload your resume and complete our online forms. You will be taken to our parent company career portal.

Required Experience:

Unclear Seniority

Western Suburbs - MelbourneDLF Seeds is a market leading proprietary seed company operating across each state of Australia. We focus on all aspects of the seed market from R&D to product supply and technical support for customers.Our values are built on a foundation of acting with respect trust and ...