Job Summary
Synechron is seeking an experienced Data Support Engineer to join our Regulatory Reporting this role you will provide technical support troubleshooting and issue resolution for our regulatory reporting platforms specifically focusing on Axiom and RegSol. Your expertise will ensure accurate and timely submission of reports across multiple jurisdictions contributing to compliance operational efficiency and data integrity. The role requires strong knowledge of regulatory frameworks data management and automation processes to support business-critical reporting functions.
Software Requirements
Required: SQL scripting languages (e.g. Python Shell) Axiom RegSol JIRA Confluence and MS Office tools (Excel Word)
Preferred: Automation tools and APIs data manipulation tools cloud platforms (AWS Azure GCP)
Experience Level: 5 years supporting regulatory reporting systems with hands-on exposure to Axiom and RegSol
Overall Responsibilities
Provide second-line technical support for Axiom and RegSol regulatory reporting systems resolving data and process issues
Troubleshoot and fix data integration report generation validation errors and workflow failures
Monitor batch jobs data flows and system performance identifying and resolving failures or delays
Collaborate with business analysts data teams and vendors to resolve reporting discrepancies
Support data extraction transformation validation and reconciliation activities
Maintain detailed troubleshooting guides process workflows and resolution documentation
Assist in system configuration performance tuning and automation initiatives
Facilitate effective communication between technical teams and regulatory stakeholders ensuring clarity and compliance
Support multiple regulatory reporting deadlines by proactively managing issues and workload
Technical Skills (By Category)
Programming Languages:
Required: SQL scripting languages (Python preferred Shell/bash)
Preferred: Data automation scripting ETL scripting languages
Databases/Data Management:
SQL databases (PostgreSQL Oracle) data validation reconciliation and data flow management
Cloud Technologies:
Basic knowledge of AWS Azure or GCP related to data processing and storage (preferred)
Frameworks and Libraries:
Data manipulation and automation frameworks scripting libraries APIs for data extraction and validation
Development Tools & Methodologies:
JIRA Confluence Git Agile practices version control process documentation
Security Protocols:
Basic understanding of data security encryption and compliance standards relevant to financial data
Experience Requirements
Minimum of 5 years supporting regulatory reporting platforms or data management systems in financial environments
Significant experience working with Axiom and RegSol platforms for report generation and validation
Proven troubleshooting expertise in data workflows system failures and validation issues
Experience with data reconciliation regulatory frameworks (Basel Dodd-Frank EMIR MAS) is a plus
Industry experience in financial services banking or fintech preferred; alternative experience in similarly regulated industries is acceptable
Day-to-Day Activities
Monitor and troubleshoot data flows batch jobs and automation scripts for Axiom and RegSol systems
Resolve technical issues related to report creation data validation and system failures
Collaborate with analysts developers and vendors to analyze discrepancies and implement solutions
Maintain documentation on issue resolution procedures workflows and best practices
Support system configuration deployment and automation activities to improve efficiency
Conduct data validation reconciliation and testing for regulatory submissions
Participate in team meetings troubleshooting sessions and continuous process improvement initiatives
Qualifications
Bachelors degree in Information Technology Finance or related fields; equivalent experience in support or data management
5 years supporting regulatory reporting platforms with hands-on experience in Axiom and RegSol
Strong understanding of financial regulation standards and reporting processes
Excellent troubleshooting analytical and communication skills
Ability to work under pressure manage multiple priorities and meet tight deadlines
Certification or training in financial regulation or data management is a plus
Professional Competencies
Strong analytical and problem-solving skills with attention to detail in data validation
Effective communication and stakeholder management skills
Ability to work independently and collaboratively within cross-functional teams
Proactive in identifying issues and implementing improvements for process and system performance
Adaptability to changing regulatory landscapes and compliance requirements
Ownership mindset focused on delivering reliable support and continuous improvement
SYNECHRONS DIVERSITY & INCLUSION STATEMENT
Diversity & Inclusion are fundamental to our culture and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity Equity and Inclusion (DEI) initiative Same Difference is committed to fostering an inclusive culture promoting equality diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger successful businesses as a global company. We encourage applicants from across diverse backgrounds race ethnicities religion age marital status gender sexual orientations or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements mentoring internal mobility learning and development programs and more.
All employment decisions at Synechron are based on business needs job requirements and individual qualifications without regard to the applicants gender gender identity sexual orientation race ethnicity disabled or veteran status or any other characteristic protected by law.
Required Experience:
IC
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