Senior Salesforce Administrator
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Job Location:
Berlin, NH - USA
Monthly Salary:
Not Disclosed
Posted on:
20 hours ago
Vacancies:
1 Vacancy
Job Summary
ASSA ABLOY is seeking a Senior Salesforce Production Support Administrator youll be the goto expert who keeps our platform running smoothly empowers our users and ensures the business can move fastwithout friction.
Youll take charge of the platforms daytoday stability by quickly diagnosing prioritizing and resolvingissues that affect users or business processes. From monitoring system performance to managing incident queues youll use your technical instincts to spot problems early and keep operations humming.
Youll dive into automation breakdowns data inconsistencies and access challengesrestoring normal operations with minimal downtime and maximum confidence. When deeper issues arise youll perform rootcause analysis implement smart sustainable fixes and partner closely with developers on anything requiring codelevel attention.
In this role youll also own complex user escalations lead proactive system health checks and ensure all changes adhere to strong governance and changemanagement standards. Your work ensures reliability scalability and user trust across the organization.
This role can sit full-time in any one of the following locations reporting to the Salesforce Technical Architect:
- Phoenix AZ
- New Haven CT
- Berlin CT
What you will be doing
- Collaborating with project leads to assessing CRM requirements
- Analyzing solutions on the Salesforce platform to meet specific needs
- Plan design develop and document (within a specified deadline) new feature functionality for our software applications per customer or internal specifications.
- Conducting comprehensive testing for application stability and functionality.
- Identifying and resolving issues and glitches.
- Documenting processes and delivering technical training to Salesforce personnel.
- Identifying opportunities to improve current processes.
- Creating and managing custom objects fields formulas reports and dashboards.
- Managing Salesforce Sales Service and Marketing Cloud instance.
- Learn and understand the end-to-end business processes to ensure delivered solutions solve root cause and meet business requirements.
- Experience with Data Model Governance and best practices.
What we are looking for
- Bachelors Degree in Computer Science Engineering Information Technology or related field required.
- 5 years of Salesforce Administration experience.
- In-depth knowledge of Salesforce architecture data models and best practices
- Extensive experience with complex Salesforce customization and configuration.
- Proven ability to design and implement scalable efficient Salesforce solutions.
- Strategic thinking and ability to align Salesforce solutions with overall business objectives.
- A track record of successful Salesforce project implementations and a portfolio of completed projects.
- Salesforce certifications including Salesforce Certified Platform Administrator.
- Strong leadership skills.
Preferred skills
- Software engineering skills with proficient in Apex Java JavaScript.
- Experience with CI/CD.
- Dell Boomi experience is a great plus.
- Agile tools awareness.
- Working experience with offshore teams.
What we offer
We are passionate about providing amazing opportunities and benefits so that you can enjoy a lifelong career with us.
- Bonus eligible.
- Continuous professional development opportunities and an environment that fosters internal growth and mobility.
- Competitive compensation and benefits package which includes multiple healthcare options tuition reimbursementand matching 401k.
- Generous holiday schedule and paid time offto refresh and recharge.
- Employee pricing on our products and discount programs for travel entertainment and more!
We review applications regularly so dont hesitate apply today!
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We are the ASSA ABLOY Group
Our people have made us the global leader in access return we open doors for them wherever they go. With nearly 63000 colleagues in more than 70 different countries we help billions of people experience a more open world. Our innovations make all sorts of spaces physical and virtual safer more secure and easier to access.
As an employer we value results not titles or backgrounds. We empower our people to build their career around their aspirations and our ambitions supporting them with regular feedback training and development opportunities. Our colleagues think broadly about where they can make the most impact and we encourage them to grow their role locally regionally or even internationally.
As we welcome new people on board its important to us to have diverse inclusive teams and we value different perspectives and experiences.
Required Experience:
Senior IC
Key Skills
- Leadership skills
- Communication skills
- Diary Management
- GAAP
- Accounting
- ocacle
- Payroll admin
- Performance Management
- Human Resources
- Supervising Experience
- Financial Planning
- Writing Skills
About Company
ASSA ABLOY är världsledande inom lås- och dörrlösningar som uppfyller krav på trygghet, säkerhet och användarvänlighet – oavsett bransch. Vi tar er säkerhetslösning på största allvar.
