Associate, India Benefits Operations — Retirement Benefits
Share
Job Location:
Monthly Salary:
Posted on:
20 hours ago
Vacancies:
1 Vacancy
Job Summary
Human Resources Global Operations (HRGO) delivers payroll benefits workforce analytics employee data and offboarding services to J.P. Morgans global workforce. We focus on superior employee experience operational excellence efficient global coverage and our people.
Job Summary
As an Associate in India Benefits Operations you will manage daytoday BAU delivery for statutory and nonstatutory benefits and support ESOP administration across APAC. You will oversee vendor service delivery ensure regulatory compliance and strong controls support retiral valuation processes and financial reporting and drive continuous improvement through intelligent automation in partnership with Technology.
Scope:
Statutory and nonstatutory benefits administration including DB/DC retirement plans statutory insurance life/medical/accident plans housing benefits etc.
Stock administration support for internal ESOP schemes and related reporting across APAC
Job responsibilities
Own endtoend BAU benefits operations with ontime accurate service delivery and strong employee experience
Govern vendor performance (SLAs/KPIs) lead operational reviews and ensure data accuracy and secure data movement for insurance and retirement benefits
Support retiral valuation processes and ensure accurate accounting and regulatory reporting; partner with vendors on retiral financials and timely regulatory submissions
Investigate and resolve escalations; provide guidance to servicing and vendor teams and drive rootcause remediation
Maintain audit readiness and ensure adherence to regulatory requirements internal controls and risk frameworks in partnership with the Control Team
Build and maintain SOPs and ensure consistent process adherence across teams
Identify and execute automation and process improvements to enhance efficiency controls and reporting (e.g. UiPath Alteryx)
Prepare and present operational updates scorecards and insights to senior management
Support business continuity disaster recovery and contingency plans are current and tested with Vendors and Risk Management
Partner crossfunctionally with India Compensation & Benefits Global Benefits Workforce Tech Regulators Vendor Partners Accounting Controls and other HRGO teams
Required qualifications capabilities and skills
Masters degree; 8 years of relevant experience in HR Operations/Benefits
Strong working knowledge of employee benefits operations including insurance benefits and DB/DC schemes
Deep understanding of regulatory and financial landscapes impacting HR and employee benefits in India
Proficiency with HR systems and technology platforms; strong data governance mindset
Proven stakeholder management with the ability to convey complex concepts clearly and drive consensus
Customerservice orientation with a track record of building a servicefocused team culture
Strong partnership and collaboration skills across functions and with external vendors
Analytical problemsolver with attention to detail; strong project management and prioritization in fastpaced environments
Vendor governance experience including SLA/KPI tracking and continuous improvement
People leadership experience including engagement coaching and development
Demonstrated ability to lead benefits operations transformation through strategic projects with Technology deploying intelligent automation and analytics (e.g. UiPath Alteryx) to streamline processes strengthen controls and improve employee experience
Required Experience:
IC
Key Skills
- Sales Experience
- Microsoft Office
- Customer Service
- Communication skills
- Microsoft Outlook
- Microsoft Word
- Business Management
- Benefits Administration
- Microsoft Excel
- Insurance Sales
- Customer relationship management
- Human Resources
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more
