ServiceNow CMDB & ITOM Developer

Calgary - Canada

Monthly Salary: Not Disclosed

Experience Required: 5years

Posted on: 11 hours ago

Vacancies: 1 Vacancy

Job Summary

Position Summary

We are seeking a skilled and proactive ServiceNow Developer with deep expertise in Configuration Management Database (CMDB) and experience integrating monitoring and inventory systems such as Splunk SolarWinds and Cisco Meraki. The ideal candidate will also manage certificate inventory within ServiceNow and ensure seamless data flow and event correlation across platforms.

Key Responsibilities

CMDB Development & Maintenance

Design implement and maintain CMDB models and CI classes.

Ensure accurate CI population and relationships using Discovery and integrations.

Implement reconciliation rules identification rules and normalization processes.

Certificate Inventory Management

Develop and maintain a centralized certificate inventory within ServiceNow.

Automate certificate discovery expiration tracking and renewal workflows.

Integrations

Splunk Integration

Configure and maintain integration for event ingestion and correlation.

Enable actionable alerts and incident creation from Splunk events.

SolarWinds Integration

Integrate SolarWinds for real-time infrastructure monitoring and CMDB updates.

Map SolarWinds data to ServiceNow CI classes and event tables.

Cisco Meraki Integration

Develop custom integrations to ingest Meraki network device data into CMDB.

Enable event monitoring and alerting from Meraki systems.

Event Management

Configure Event Management to correlate and prioritize events from multiple sources.

Implement alert rules thresholds and remediation workflows.

Development & Scripting

Write and maintain scripts (Business Rules Script Includes Flow Designer etc.).

Develop custom applications and modules as needed.

Collaboration & Documentation

Work closely with infrastructure network and security teams.

Document integration architecture workflows and support procedures.

Required Qualifications

3 years of hands-on ServiceNow development experience.

Strong understanding of CMDB architecture and ServiceNow Discovery.

Experience with certificate lifecycle management in ServiceNow.

Proven experience integrating Splunk SolarWinds and Cisco Meraki with ServiceNow.

Proficiency in JavaScript REST APIs and ServiceNow scripting.

Familiarity with ITOM modules (Discovery Event Management Orchestration).

Excellent problem-solving and communication skills.

Preferred Qualifications

ServiceNow Certified System Administrator or Implementation Specialist.

Experience with MID Server configuration and troubleshooting.

Knowledge of network and infrastructure monitoring tools.

Familiarity with Agile development methodologies.

Position Summary We are seeking a skilled and proactive ServiceNow Developer with deep expertise in Configuration Management Database (CMDB) and experience integrating monitoring and inventory systems such as Splunk SolarWinds and Cisco Meraki. The ideal candidate will also manage certificate invent...