Front of House Day Porter
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Job Summary
Join Our Exceptional Team
Key Requirements of the role:
As a vital team member you play a proactive role in welcoming guests and using the guests name whenever possible. Collaboration with other departments is key to making the guests stay as comfortable as possible.
Your key duties involve
- Warmly welcome guests opening doors and assisting them as they arrive or depart assisting with luggage on arrival and departure storing bags when required providing door coverage
- Assist with guest luggage including transporting bags to rooms storing items securely and providing support when needed.
- Provide effective door coverage and maintain a professional presence in front-of-house area provide reception cover for breaks or busy spells at the desk.
- Having an excellent knowledge of the local area including attractions transportation systems theatre tourist sites sporting activities shops restaurants.
- Offer information about hotel amenities services and operating hours.
- Introduce guests to room features and facilities upon arrival.
- Work collaboratively with all hotel departments to ensure a smooth and enjoyable guest experience.
- Follow all Health & Safety procedures and maintain high cleanliness and safety standards.
About you:
We are looking for someone who is:
- Flexible and a strong team player
- Reliable energetic and highly motivated
- Able to work independently with good organisational skills
- Passionate about delivering exceptional guest service
- Detail-oriented with a commitment to high standards
What do we offer
- Competitive rate of pay
- Excellent on-going support training and development
- 28 days holiday including Bank Holidays per annum
- Discounted hotel room rates for you your friends and family across all UK Bespoke Hotels
- Food and Beverage discounts at all our hotels
- Meals on duty
More about us:
Bespoke Hotels was founded in 2000 and has consistently grown to the point where we now manage over 9500 hotel rooms 8000 employees and 815 million of assets.
We stand today as the UKs Largest Independent Hotel Group owning a number of hotels and partnering with an ever-increasing portfolio alongside this. Every agreement we have is Bespoke by name and bespoke by nature. Our properties range from specialist golfing hotels to award-winning spa resorts and chic city centre properties.
We pride ourselves on a diverse roster and a unique individualised management style with over 90 management agreements across the UK alongside a further 30 management consultancy services and 100 hotels with sales & marketing services only.
Key Skills
- Restaurant Experience
- Porter Experience
- Customer Service
- Buffing
- Dealership Experience
- Cleaning Experience
- Detailing
- Manual Transmission Experience
- Maintenance
- Custodial Experience
- Power Tools
- Commercial Cleaning
About Company
About Us Carnoustie Golf Hotel offers extensive facilities including 95 luxury en suite bedrooms and ten suites with amazing views over the Championship course, the sea and the local town of Carnoustie. Extensive spa and health facilities include a large heated swimming pool, sauna, w ... View more
