Intern Digital & Data Services (April 2026 Intake)

Kuala Lumpur - Malaysia

Monthly Salary: Not Disclosed

Posted on: 12 hours ago

Vacancies: 1 Vacancy

Job Summary

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Information Technology (IT)

Management Level

Intern/Trainee

Job Description & Summary

At PwC we focus on nurturing and developing individuals across our entry level careers programmes providing them with opportunities to start their professional journey. We offer various entry-level positions and programmes for individuals to gain valuable experience and grow their skills.

As an intern at PwC you will get hands-on experience and exposure to various industries allowing you to develop your skills and gain valuable insights into the world of professional your internship you will have the opportunity to work alongside experienced professionals and contribute to real client projects.

As a Digital & Data Services Intern at PwC Malaysia you will be part of our Internal Firm Services (IFS) Information Technology team gaining hands-on exposure to IT operations digital tools data-driven service improvements and service management processes. This internship offers a valuable opportunity to develop technical skills support real operational needs and collaborate closely with IT professionals across the firm.

Examples of the skills knowledge and experiences you need to lead and deliver value at this level include but are not limited to:

Key Responsibilities

1. IT Support & User Assistance

Respond to user inquiries and troubleshoot common IT issues related to hardware software access and system functionality.
Assist the service desk team in resolving technical problems and providing timely user support.
Collaborate with team members to deliver quality work that adds value to users and internal stakeholders.

2. Incident Management

Support the triage tracking and resolution of IT incidents following established IT Service Management (ITSM) processes.
Update incident records document actions taken and escalate issues when necessary.
Communicate incident progress and outcomes to end users in a clear and professional manner.

3. Data & Service Performance Analysis

Collect and analyze service performance data to identify trends bottlenecks and improvement areas.
Develop simple dashboards or reports to support service improvement initiatives.
Gather information from various sources to analyze facts and discern patterns that support operational insights.

4. Process Improvement & Collaboration

Participate in continuous improvement discussions to enhance IT service delivery and overall user experience.
Contribute ideas and assist in refining IT processes and workflow documentation.
Work closely with the Digital & Data Services team and cross-functional stakeholders on ad hoc operational tasks or digital projects.

5. Professional & Personal Development

Embrace a learning mindset and take ownership of your development throughout the internship.
Actively listen ask questions and communicate clearly in both technical and non-technical discussions.
Apply relevant professional and technical standards upholding PwCs code of conduct and independence requirements.

Minimum years experience required

Education (if blank degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank certifications not specified)

Required Skills

Optional Skills

Accepting Feedback Active Listening Communication Emotional Regulation Empathy Inclusion Intellectual Curiosity Optimism Teamwork Well Being

Desired Languages (If blank desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship

Government Clearance Required

Job Posting End Date

Required Experience:

Intern

Line of ServiceInternal Firm ServicesIndustry/SectorNot ApplicableSpecialismIFS - Information Technology (IT)Management LevelIntern/TraineeJob Description & SummaryAt PwC we focus on nurturing and developing individuals across our entry level careers programmes providing them with opportunities to s...