Assistant Manager Order Management

Job Summary

The MEA FCEC Order Management Team Leader is based in Chennai and leads the Chennai-based Order Management organization providing centralized support for Dubai & Spark execution across the MEA region. The role provides leadership and governance across Order Administration Order Engineering QP&S and Change Order Management functions ensuring effective end-to-end FCV order execution aligned with MEA operational requirements.

In This Role Your Responsibilities Will Be:

Key Responsibilities:

Organization Leadership & People Management

• Lead and manage multi-functional teams based in Chennai supporting MEA (Dubai & Spark) execution.

• Set clear performance objectives establish accountability frameworks and drive high performance standards.

• Coach develop and build organizational capability across Order Administration Engineering QP&S and Change Order Management.

• Drive workforce planning succession planning and competency development aligned with business needs.

Operational Oversight & Governance

• Provide leadership oversight for end-to-end order execution support delivered from Chennai to Dubai & Spark.

• Ensure standardized processes governance discipline and adherence to global and regional procedures.

• Monitor and drive key KPIs including on-time delivery backlog health order & detailing accuracy and change management effectiveness.

• Act as the primary escalation point between Chennai support teams and Dubai & Spark execution stakeholders.

Technical & Compliance Leadership

• Ensure robust technical governance and documentation control aligned with customer specifications and contractual requirements.

• Maintain oversight of trade compliance export controls commercial risk management and regulatory adherence.

• Safeguard financial integrity related to invoicing accuracy discrepancy reduction and revenue realization.

Cross-Regional Collaboration & Continuous Improvement

• Partner closely with the Dubai & Spark counterpart functions across Order Administration Order Engineering QP&S and Quick Ship to ensure strong alignment seamless coordination and execution excellence between Chennai support teams and Dubai & Spark operations.

• Drive continuous improvement initiatives to enhance efficiency standardize processes reduce cycle time and improve overall order quality and customer satisfaction across the MEA region.

• Represent the Chennai Order Management organization in regional discussion to drive best practice adoption.

Who You Are:

• Breakthrough thinking with a can-do attitude.

• Desire to work in an inclusive environment proactively work across the organization in order to establish and achieve common goals.

Basic Qualifications

Degree in Mechanical Electrical Instrumentation or Chemical Engineering.

Experience in highly mechanical / design / technology focused role.

• 10 years Overall experience
• 5 years experience in control valves (sales project management manufacturing & Order Entry)
• 3 years experience in Management / Leadership role/position
• Strong organizational and communication skills
• Strong management organizational planning analysis and decision-making skills
• Relevant process automation/control industry business knowledge
• Customer oriented and passionate in serving internal and external customers.

Preferred Qualifications:

• Bachelors degree in mechanical Electrical Instrumentation or Chemical Engineering or equivalent.

• Excellent command on Spoken & Written English French & Arabic (advantage)

Additional Information

Internal/External stakeholders: Collaborates with internal teams across Order Administration Engineering Sales Manufacturing Procurement Quality Finance HR IT Legal Trade Compliance and leadership as well as external stakeholders including customers (EPCs End Users LBP/Agents OEMs) and banks to ensure seamless order execution and alignment with business objectives.

KFLA Competencies

Our Culture & Commitment to You

At Emerson we prioritize a workplace where every employee is valued respected and empowered to grow. We foster an environment that encourages innovation collaboration and diverse perspectivesbecause we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship training or leadership opportunities we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans a variety of medical insurance plans Employee Assistance Program employee resource groups recognition and much more. Our culture offers flexible time off plans including paid parental leave (maternal and paternal) vacation and holiday leave.