Ocean Operations Agent
Job Summary
- Prepare and process ocean shipments
- Route and monitor ocean shipments
- Ensure accurate and timely data entry into our operating system.
- Use workflows on daily basis to manage ocean shipments
- Ensure accurate and timely client and vendor billing.
- Interact with our customers arranging their international shipments meeting customer service standards.
- Contribute to maintain strong relationships with vendors (Shipping lines trucking companies and others).
- Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) Audit requirements external government regulations or customers policies / requirements.
- Overseas communications timely responses to emails and requests (internal and external)
- Escalation of problems to Management when necessary
- Adhere to the companys 10 cultural attributes: Appearance Attitude Confidence Curiosity Excellence Integrity Pride Resolute Sense of Humor and Visionary.
Qualifications :
- Have good results in individually assigned tasks but also in team work
- To be oriented towards customer satisfaction
- Be flexible and easily adapt to the changing priorities
- Have initiative and the ability to develop solutions
- Have the ability to work under industry specific pressure
- To respect the agreed deadlines for certain activities
- Carry out high-level professional communication
- Be fluent in both Romanian & English (written and verbal)
- Previous experience in logistics industry is a plus
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Expeditors offers excellent benefits:
- Meal Tickets
- Medical Health Plan
- Life & Accidents Insurance
- Day off for your Birthday
- Extra vacation days based on tenure
- Free shuttle service from/to Aviatorilor Metro station
- Employee Stock Purchase Plan
- Employee Referral Program Bonus
- Learning & Development Program
- LinkedIn Learning free access
- Growth opportunities within the company
Remote Work :
No
Employment Type :
Full-time
Key Skills
About Company
Expeditors is a Fortune 500 service-based logistics company with headquarters in Seattle, Washington, USA. At Expeditors, we generate highly optimized and customized supply chain solutions for our clients with unified technology systems integrated through a global network of over 350 ... View more