General Manager, Aussie Retail
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Job Location:
Monthly Salary:
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
Retail Strategy & Channel Growth
- Develop and execute the national Retail growth strategy aligned to Group objectives
- Scale the Retail footprint while protecting unit economics
- Drive sustained productivity uplift across the franchise network
- Ensure long-term channel sustainability and margin discipline.
Inspirational Network Leadership
- Lead and coach State Managers to build high-performing growth-oriented teams
- Build strong trusted partnerships across the franchisee network
- Foster a culture of accountability collaboration and customer excellence
- Act as a visible and credible leader across the Retail channel.
Performance & Commercial Accountability
- Own Retail P&L and operating budget
- Monitor productivity metrics (lodgements DPH conversion attachment)
- Drive structured business planning and disciplined performance management
- Embed data-informed leadership supported by our Agentic platform.
Operating Model & Innovation
- Lead adoption of agent-assisted leadership tools to increase decision velocity
- Champion the integration of Retail within the FindBuyOwn ecosystem
- Drive alignment between retail and broader distribution functions.
Leadership
- Serve as a senior member of the Distribution Leadership Team contributing to strategic direction decision-making and organisational leadership.
- Demonstrate cabinet solidarity and executive presence
- Lead with integrity accountability and long-term growth focus.
Key Measurements
- Retail revenue and contribution margin
- Franchisee productivity and settlement growth
- Network headcount growth and retention
- State-level NPS and engagement
- Campaign adoption and product penetration
- Budget performance and cost management.
Qualifications :
- 10 years senior leadership experience in mortgage broking franchising or financial services distribution
- Proven capability to grow and scale large sales or franchise networks
- Strong commercial acumen with demonstrated P&L ownership
- Inspirational leadership style with ability to build trusted partnerships
- Ability to balance growth compliance and customer outcomes
- Experience operating within a technology-enabled data-driven environment preferred.
Additional Information :
Lendi Group teams operate across Australia and the Philippines. Bringing together diverse expertise innovative technology and a customer-first approach our teams work seamlessly to simplify the property journey helping Australians find buy and own property with confidence.
We support our people in a variety of ways but a few of the benefits that our people rave about include:
- A vibrant relaxed yet professional culture.
- Hybrid working arrangement designed to support work-life balance while fostering meaningful connection and collaboration.
- A holistic wellbeing programs offering 24/7 support including medical mental health and financial wellbeing services to enable our workforce to thrive at home and work.
- Generous paid Parental Leave: we celebrate our growing Lendi Group family with 18-26 weeks leave for primary carers and up to 4 weeks for secondary carers.
- An additional weeks Loyalty Leave each year after reaching 3 years service.
- Wellness initiatives with a strong focus on psychological safety.
Were committed to fostering a diverse and inclusive community at Lendi Group. We believe that a team reflecting the world around us leads to greater innovation stronger collaboration and a more engaging workplace.
Our culture is guided by our 3 core values: We Are Stronger United; Act Like You Own It; and Keep Home Loans Human. Our values are part of our core DNA that helps Lendi Group to attract engage and evolve the right talent and build best-in-class products.
This is an opportunity to shape the future of a fast-growing purpose-driven company thats transforming the homeownership journey.
Ready to contribute to Lendi Groups next chapter Apply now and be part of something big!
#lendigroup #LI-AMH1 #LI-hybrid
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Restaurant Experience
- Sales Experience
- Forklift
- Customer Service
- Store Management Experience
- Management Experience
- Retail Sales
- Merchandising
- Sales Management
- Leadership Experience
- Supervising Experience
- Retail Management
About Company
We are one of Australias fastest growing fintechs, building market leading technology to transform the home loan industry through our powerhouse property lending brands and networks - Aussie and Lendi. Lendi Group exists to transform the stressful, disjointed and sometimes overwhelm ... View more
