Advisory Partner Solution Consultant

• The Partner Solution Consultant (PSC) is a senior partner-facing role responsible for driving holistic partner growth through business development solution strategy and AI-first technology adoption.
• As the primary strategic advisor to assigned Global and Strategic Regional partners the PSC helps partners build scale and monetize differentiated solutions by translating platform capabilities AI innovation and industry context into repeatable outcome-driven offerings.
• This role consolidates responsibilities traditionally split across partner business development partner technology strategy and partner solution advisory functions into one accountable role while leveraging specialist teams for deep technical execution and delivery.

Why This Role Matters

• The Partner Solution Consultant plays a critical role in helping partners move beyond transactional enablement toward strategic AI-enabled growth ensuring solutions are not only technically sound but commercially viable repeatable and outcome-driven.

Key Responsibilities

Partner Strategy & Business Development

• Serve as the primary strategic interface for assigned partners building trusted relationships with partner executives and practice leaders.
• Lead joint business planning to align partner investments industry focus and go-to-market priorities.
• Advise partners on practice growth specialization strategy and readiness for AI-enabled offerings.
• Influence partner-sourced and partner-influenced pipeline through offer-led strategy and solution differentiation.

Solution & Technology Strategy

• Drive solution strategy helping partners align offerings to high-value industry workflows and customer outcomes.
• Translate platform and AI capabilities into partner-differentiated scalable solutions.
• Maintain strong workflow fluency across enterprise domains (e.g. CRM IT Security Corporate Services like HR).
• Guide partners in designing repeatable sales-ready solutions aligned to enterprise and industry frameworks.

AI-First Innovation & Solution Co-Creation

• Champion AI-first solution design including intelligent workflows automation and agent-based use cases.
• Orchestrate partner engagement with internal innovation solution specialist and workflow design teams to accelerate solution development.
• Ensure partner offerings progress from concept to validation and scalable commercialization as Joint GTM.
• Promote responsible enterprise-ready AI adoption aligned to governance and trust standards.

Value Engineering & Executive Advisory

• Connect solution strategy to measurable business outcomes (e.g. efficiency growth ROI time-to-value).
• Support executive-level conversations with clear value narratives and outcome-based storytelling.
• Partner with internal value and business architecture teams to define success metrics and adoption models.
• Act as a credible advisor across strategy transformation and innovation discussions.

Orchestration & Internal Alignment

• Coordinate across internal specialist teams (solution AI value governance) to deliver a unified partner experience.
• Align closely with partner management sales enablement and marketing stakeholders.
• Ensure partners experience one coherent engagement model not fragmented touchpoints.

Qualifications :

• 8 years of experience in business and go-to-market strategy for IT solution business business process services business and other solution consulting business as internal business strategist Pre-sales consultant or related roles.
• Demonstrated ability to connect business strategy industry context and technology solutions.
• Strong executive presence with the ability to influence key stakeholders.
• Proven experience working directly with partners system integrators or technology alliances.
• Experience shaping or scaling partner practices offerings or go-to-market motions.

Technical & Domain Expectations

• Solid understanding of enterprise platforms and workflow-based solutions (conceptual/architectural level).
• Working knowledge of AI-enabled use cases automation patterns and data-driven workflows.
• Ability to whiteboard architectures and clearly articulate solution value.
• Deep familiarity with at least one industry vertical (e.g. Financial Services Healthcare Manufacturing Public Sector); working knowledge of others is a plus.

FD21

Additional Information :

Work Personas

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Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

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Remote Work :

No

Employment Type :

Full-time