Global Network Program Director
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Job Location:
Monthly Salary:
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
About Foundever
Foundever is a global leader in the customer experience (CX) industry. With 150000 associates across the globe were the team behind the best experiences for 800 of the worlds leading and digital-first brands. Our innovative CX solutions technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that 9 million customer conversations every day in 60 languages across 45 countries Foundever combines global strength and scale with the agile entrepreneurial approach of our founder-led culture enabling companies of all sizes and industries to transform their CX. Sitel Group and SYKES are now to know us at and connect with us on LinkedIn X Facebook YouTube and Instagram.
Job Summary
Foundever is seeking a visionary and strategic Global Network Program Director to lead the evolution of our enterprise network infrastructure. This role will be instrumental in defining and executing transformational change initiatives that align with business objectives and emerging technology trends. Working closely with the wider Global Network and Architecture teams you will shape the future vision of our network infrastructure and drive strategic initiatives that modernize optimize and future-proof our global network ecosystem.
The ideal candidate will possess deep technical expertise along with strategic thinking stakeholder management and change leadership capabilities to deliver transformational outcomes across a complex multi-regional environment.
What you will need to be successful
Experience
- Over 10 years in network engineering and architecture with at least 5 years in strategic planning and transformation roles.
- Hands on work showcasing consulting or advisory work on network transformation initiatives.
- Background in change management and organizational transformation.
- Previous experience working in global/multinational organizations or with Western enterprise clients.
- Demonstrated success in offshore or remote strategic leadership roles with global stakeholder management.
Skills & Competencies
- Deep expertise in enterprise network technologies strong program management and outstanding communication abilities.
- Knowledge of cloud platforms (AWS Azure GCP) and hybrid/multi-cloud networking strategies.
- Knowledge of infrastructure technologies including Cisco Nexus Checkpoint.
- Experience with network automation and orchestration tools (Ansible Python Terraform).
- Strong communication skills to influence and collaborate across the organisation.
- Familiarity with SASE zero-trust architectures and modern security frameworks.
- Identify and evaluate emerging technologies and trends (SD-WAN SASE AI/ML-driven networking zero-trust architectures) for potential integration into the network strategy.
Relevant Qualifications and Training
- Bachelors in IT Computer Science or related field; Masters preferred.
- CCNP CCIE or equivalent advanced networking certifications.
- Relevant certifications in enterprise architecture transformation or program management (TOGAF PMP SAFe PRINCE2 etc.).
Other skills required
- Proficiency in English both written and verbal.
- Capability to define and articulate a long-term strategic vision.
- Experience leading cross-functional teams and managing large-scale transformation initiatives.
- Ability to serve as a liaison cultivate relationships and communicate effectively with a variety of audiences.
- Skills in fostering a culture of innovation and identifying optimization opportunities.
- Expertise in creating compelling narratives and strategic documentation.
The Environment
Location: India (Chennai or Hyderabad)
Working Arrangement: Fully Remote and some flexibility around hours covering EMEA and EST time zones will be discussed with you.
Terms: Permanent contract offering competitive salary and benefits package
Professional Development: Opportunity to work with a global team of talented professionals and make a real impact on the companys success.
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Required Experience:
Director
Key Skills
- Nurse Management
- Program Management
- Employee Evaluation
- Management Experience
- Teaching
- Curriculum Development
- Administrative Experience
- Budgeting
- Leadership Experience
- Program Development
- Supervising Experience
- Addiction Counseling
About Company
Foundever is a global leader in customer-experience (CX) outsourcing, combining human expertise and AI-driven capabilities to support over 9 million customer interactions daily across 60+ languages in 45 countries.
