Technical Support Resource - Microsoft Dynamics

PPL Dynamics

Job Location:

Doha - Qatar

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Provide L2 support for Microsoft Dynamics 365 in a banking environment ensuring smooth operations quick issue resolution and minimal downtime.

Key Responsibilities:

Handle user tickets troubleshoot technical issues and escalate as needed.
Support D365 modules workflows and integrations.
Coordinate with vendors and internal teams for fixes.
Maintain logs and follow ITIL/change management processes.

Requirements:

2 years experience in D365 support (Finance & Operations / CRM).
Knowledge of basic configurations Power Platform SQL and integrations.
Banking/financial services experience is an advantage.
Strong communication and customer service skills.

Provide L2 support for Microsoft Dynamics 365 in a banking environment ensuring smooth operations quick issue resolution and minimal downtime. Key Responsibilities: Handle user tickets troubleshoot technical issues and escalate as needed. Support D365 modules workflows and integrations. Coordi...