Home Care Consultant

Lancaster, NE - USA

Monthly Salary: Not Disclosed

Posted on: 3 hours ago

Vacancies: 1 Vacancy

Job Summary

Home Care Consultant

Lancaster PA

Do you thrive in a high-impact field-based role where strategic sales relationship-building and meaningful work come together to support aging adults and their families

Why youll love working with us:

Mission-driven Work: Support families during some of their most challenging seasons with a clear mission focused on helping families flourish forever.
Meaningful Impact: Serve as a trusted advisor to seniors and their families bringing clarity compassion and hope when care decisions feel overwhelming.
Relational Focus: Foster genuine long-term relationships with clients families and community referral partners prioritizing relationships over transactional sales.
Autonomy with Support: Operate in a role that includes time with prospective clients in their homes and staying connected to a supportive collaborative leadership team.
Faith-based Culture of Care: Work in an organization that leads with empathy and integrity while caring for both clients and staff.

Home Instead provides personalized in-home care for seniors throughout Lancaster County. Services range from personal care and companionship to Alzheimers dementia and hospice support. As a family-oriented organization Home Instead leads with empathy and integrity while pursuing a clear mission to help families flourish forever.

What youll do as a Home Healthcare Consultant:

Generate inquiries and referrals through relationship-building follow-up and market awareness.
Build & maintain strong referral relationships with healthcare providers and community partners.
Conduct in-home and phone consultations with prospective clients and their families.
Assess care needs explain services and pricing and guide families through decision-making.
Serve as a trusted advisor and primary point of contact throughout the onboarding process.
Partner with care coordinators and client service managers to ensure smooth care starts.
Represent Home Instead at community events referral meetings and industry functions.
Document and Track activity referrals and outcomes accurately in the CRM system.
Monitor progress toward KPIs and sales goals and report results to leadership.
Travel locally within Lancaster County for client consultations averaging about two appointments per day.

Our Ideal Home Healthcare Consultant:

Experienced: Brings at least one year of experience in senior services disability services human services or a related field with additional background in field sales customer service hospitality or the Lancaster market a plus.
Relationship-focused: Builds trust with clients families healthcare providers and community partners through clear communication and active listening.
Self-directed: Manages a schedule and takes initiative without close supervision.
Results-oriented: Comfortable owning referral activity follow-up and outcomes in a goal-driven role.
Compassionate & Professional: Maintains empathy steadiness and professionalism in emotionally sensitive or high-stress situations.
Computer Skills: Uses CRM systems and standard office tools to input and track activity and maintain accurate documentation.
Must have a valid drivers license and reliable transportation for local travel.

What we offer our Healthcare Consultant:

$55000-$62000/year DOE
Full-time schedule 40-45 hours per week with participation in an after-hours on-call rotation
Health insurance with 50% of the premium paid by the employee
Paid time off
9 paid holidays
Mileage reimbursement with access to a shared company vehicle as needed
Company-provided laptop
Employee referral program
Bonus plan based on organizational growth
A family-oriented people-first company culture built on trust accountability and supportive leadership
Purpose-driven work focused on helping individuals remain safely at home while serving the local community

To Apply

If youre interested in this Home Healthcare Consultant opportunity and have experience in consultative sales senior care or client-facing roles please submit your application for consideration.

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Requirements:

At least one year of experience in senior services disability services human services or a related field
Experience in field sales customer service hospitality is a plus
CRM experience
Drivers license required

Home Care ConsultantLancaster PA Do you thrive in a high-impact field-based role where strategic sales relationship-building and meaningful work come together to support aging adults and their families Why youll love working with us:Mission-driven Work: Support families during some of their most cha...