Senior HR Services Consultant, Ingalls

Join one of the nations most comprehensive academic medical centersUChicago MedicineIngalls Memorial Hospital asaSenior HR Services Consultant Ingalls.This isa hybrid role with travel to our Ingalls Memorial Hospital location in Harvey IL and Hyde Parkcampusin Chicago ILas needed.

The Senior HR Services Consultant Ingalls serves as the first point of contact and subject matter expert for Human Resources policies processes and programs for UChicago Ingalls Memorial Hospital. The position fosters a culture of customer service excellence teamwork and continuous process improvement by providing exceptional customer service and advice on complex questions/requests from employees managers and HR partners/departments.

The Consultant provides support to employees at all levels of the organization as a liaison to HR departments and providing general guidance and direction on policy application collective bargaining agreements grievance processes compensation benefits leave administration and talent acquisition. This position provides direct support and guidance to managementregardingemployee performance management employee relations labor relations investigations organizational changes and conducts training as. This position may occasionally interface with Legal Affairs on complex matters including arbitrations labor relationsissuesandcharges ofdiscrimination.The position will also support the HR components of third-party site surveys site visits hospital audits and accreditation reviews. The Consultant will partner with multi-disciplinary teams to drive positive organizational changes including organizationalobjectivesfor engagement individual and team recognition diversityequityand inclusion.

The work involves a range of situations and challenges requiring the incumbent to exercise a high degree of initiative resourcefulness and good judgement such as:

• Prioritization and Time Management

• Employee and Labor Relations Knowledge

• Manager Support for Performance Management

• Training and Needs Assessment

• Compliance Requirements

• Liaison and Partnership with HR leadership

• Knowledge of Healthcare HealthcareSystemsand/or Community Hospitals

Essential Job Functions

• Manage simplecomplexand/or high-profile investigations related to department procedural or policy violations. This may include but is not limited to claims of discriminationharassmentor misconduct.

• Partner withleadersto determineappropriate correctiveactions to address findings and behaviors.

• Conduct union grievance meetings between employees (grievant) union representatives/businessagentsand management and provide written grievance responses per the collective bargaining agreement for grievance timeline requirements.

• Serve as the point of escalation for employee and manager inquiriesregardingday-to-day HR-inquiries and issues related to the interpretation and application of policy and union contract language related to PTO bereavement attendancecorrectiveaction/discipline holidaysand compensation.

• Provide consultation training and supportregardingemployee relations matters correctiveactionand/or performance management process employeedevelopment employee inquiriesregardingunion/non-union pay and benefits etc.

• Partner with management to assess department developmentalneeds andconduct in-person/virtual training based on the needs of management and/or the department to support operational goals andobjectives.

• Serve as a local HR liaison supporting the onboarding and new hire orientation process and scheduled bi-weekly training.

• Partner with HR COEs including Benefits and Employee Health Management Compensation HR Information Technology (HRIT) HR Analytics and Talent and OrganizationCapability to promote system-wide programs and to ensure consistent delivery and high participation of those programs.

Required Qualifications

• Bachelorsdegree

• 5 years of progressive experience inhumanresources and/orlaborrelations

• Strong operational and business acumen

• High levelof discretion and confidentiality

• Strong Investigation Skills

• Strong attention to Detail

• Ability to multitask in a complex/matrixed organization and/or healthcare system

• Understanding ofTitle VII of CRA ADAAA FLSA etc.

• Sound strong decision-making skills

• Excellent written and verbal communication skills

• Negotiation skills and/or familiarity

• Strong presentation skills

• Strong collaborationpartnershipand relationship building skills

• Ability to work autonomously think critically to resolve complex and ambiguous issues

• A high degree of independence in planning directing and conducting projects analysis and assignments.

• Proficiencyin Word and Excel applications Oracle HRIM systems and Kronos

Preferred Qualifications

• Professional in Human Resources (PHR) certification

• Senior Professional in Human Resources (SPHR) certification

• Bachelors degree in human resources management labor relations industrial and organizational psychology or related degree

Position Details

• Job Type / FTE: Full Time (1.0 FTE)

• Shift: Days

• Location:Ingalls Memorial Hospital(Harvey)

• Unit/Department:HR Department Administration Hyde Park

• CBA Code: Non-Union

Weve been at the forefront of medicine since 1899. We provide superior healthcare with compassion always mindful that each patient is a person an individual. To accomplish this we need employees with passion talent and commitment with patients and with each other. Were in this together: working to advance medical innovation serve the health needs of the community and move our collective knowledge forward. If youd like to add enriching human life to your profile UChicago Medicine is for you. Here at the forefront were doing work that really matters. Join us. Bring your passion.

UChicago Medicine is growing; discover how you can be a part of this pursuit of excellence at:UChicago Medicine Career Opportunities.

UChicago Medicine is an equal opportunity employer. We evaluate qualified applicants without regard to race color ethnicity ancestry sex sexual orientation gender identity marital status civil union status parental status religion national origin age disability veteran status and other legally protected characteristics.

Must comply with UChicago Medicines COVID-19 Vaccination requirement as a condition of employment. If you have already received the vaccination you must provide proof as part of the pre-employment process. This is in addition to your compliance with the Flu Vaccination requirement as well. Medical and religious exemptions will be considered consistent with applicable law. Lastly a pre-employment physical drug screening and background check are also required for all employees prior to hire.

Compensation & Benefits Overview

UChicago Medicine is committed to transparency in compensation and benefits. The pay range provided reflects the anticipated wage or salary reasonably expected to be offered for the position.

The pay range is based on a full-time equivalent (1.0 FTE) and is reflective of current market data reviewed on an annual basis. Compensation offered at the time of hire will vary based on candidate qualifications and experience and organizational considerations such as internal equity. Pay ranges for employees subject to Collective Bargaining Agreements are negotiated by the medical center and their respective union.

Review the full complement of benefit options for eligible roles at Benefits - UChicago Medicine.