Test Lead (WaTech One Washington Project Test Lead)

Roles/Responsibilities:

Test Strategy and Planning

• Enhance the WaTech OneWA project testing strategy and plan to comprehensively include all aspects of business process transformation and technology modernization
• Continuously update the WaTech OneWA Test Plan to reflect OneWA Program testing phases timelines milestones and requirements
• Utilize Azure DevOps (ADO) to develop a method for tracking monitoring documenting and reporting testing status and results. Design a dashboard that clearly articulates testing status at any given point
• Collaborate with the OneWA Program particularly the testing director and leads to pilot concepts on behalf of enterprise agencies impacted by Phase 1 core financials implementation
• Define test metrics and key performance indicators (KPIs) to assess the effectiveness and efficiency of the testing effort
• Establish a risk-based testing approach that considers business criticality integration complexity change impact and frequency of use
• Evaluate WaTech requirements OneWA Program requirements and OneWA Program user stories to determine appropriate test coverage based on risk assessments
• Identify and prioritize high-risk use cases with significant impact on critical business processes financial data integrity and system integration points
• Determine the necessary level of testing for each use case based on risk level complexity and business impact
• Allocate testing resources and efforts to ensure adequate coverage of high risk and business-critical areas
• Plan and coordinate all testing activities including resource allocation scheduling dependencies and risk management
• Align the WaTech test strategy with the OneWA Program testing framework
• Sequence and coordinate testing activities across WaTech OneWA and vendor teams
• Communicate testing status risks and coverage information to support project readiness and decision-making discussions
• Develop documentation for the testing approach that reflects agreed priorities assumptions constraints and alignment with program-level testing
• Continuously monitor and adjust test coverage and prioritization based on project progress changes in requirements and identified risks

Expectation: Risk-Based Enterprise-Aligned Strategy

• The Test Lead is expected to implement a risk-based testing approach prioritizing business-critical workflows high-risk integrations and mission critical financial processes
• Testing scope and prioritization must be informed by:
  • Business criticality
  • Integration complexity
  • Frequency of use
  • Change impact
  • Historical defect trends (where available)
• The WaTech OneWA project Test Strategy must align with and integrate into the OneWA Master Test Plan and schedule. The Test Leads priority is to prepare WaTech for the testing and implementation of phase 1a core financials.

Expectation: Stakeholder-Driven Planning

• WaTech SMEs technical leads and OneWA stakeholders are expected to actively participate in defining scope validating priorities and approving testing artifacts. The Test Lead is responsible for coordinating and maintaining this engagement throughout the testing phases.

Test Case Development

• Define test coverage objectives for end-to-end integration and WaTech specific scenarios
• Develop test cases for WaTech Workday functionality legacy system remediation new and changed business processes and new and changed integrations with Workday
• Develop test cases that support multiple test types including functional integration end-to-end performance and user acceptance testing
• Develop supplemental test cases to address WaTech-specific gaps not covered by OneWA-provided scenarios
• WaTech-specific gaps not covered by OneWA-provided scenarios must be identified and addressed through supplemental test cases
• Ensure test cases are comprehensive accurate and aligned with approved project requirements and business processes
• Develop and maintain a centralized test case repository using Azure DevOps to support traceability reuse and consistency
• Develop and maintain traceability between test cases requirements and identified risks

Expectation: Test Case Standards

• All test cases developed under this task must meet the following standards:
• Test cases must provide end-to-end and integration-focused coverage including legacy system remediation Workday business processes system-to system integrations (API SFTP) Apptio and full business workflows
• WaTech-specific gaps not covered by OneWA-provided scenarios must be identified and addressed through supplemental test cases
• All test cases must be traceable to approved requirements and identified risks via a Requirements Traceability Matrix (RTM)
• Test cases and the RTM must undergo formal review and approval by WaTech SMEs the WaTech Project Manager and the Test Lead prior to execution
• The vendor must document and communicate test case coverage traceability status and closure throughout the testing lifecycle

Test Execution and Defect Management

• Plan and coordinate execution of all WaTech and applicable OneWA test cases across all testing phases
• Manage the execution of test cases and coordinate with agency subject matter experts (SMEs) to ensure participation feedback and validation of results
• Develop an approach for collecting consolidating and reporting test execution results across all testers
• Develop testing status defect trend and risk summaries to support escalation and readiness discussions
• Define defect severity prioritization and escalation approaches in alignment with WaTech and OneWA practices
• Manage the defect lifecycle including defect reporting assignment tracking retesting and closure
• Plan and conduct regular defect review and triage activities with stakeholders to support timely resolution and visibility into testing risks
• Coordinate with development and technical teams to support timely investigation and resolution of defects

Expectation: Structured Execution Across All Phases

• The Test Lead is responsible for managing WaTech and OneWA test execution across:
  • System testing
  • Integration testing
  • Regression testing
  • Business-led UAT
• Business users are expected to execute and validate real-world scenarios during UAT not just technical success paths.

Expectation: Disciplined Defect Management

• Azure DevOps (ADO) is the system of record for defects and test execution
• Defects must be prioritized by severity with defined resolution targets Regular triage meetings are expected with escalation of unresolved blockers to protect schedule and cutover

Test Data and Environment Management

• Define test data and environment requirements necessary to support planned testing activities
• Plan for the availability stability and coordination of test environments and required system integrations
• Develop an approach for preparing validating and maintaining test data that supports priority business scenarios and integration workflows
• Ensure test data is representative of production data and covers agreed priority and high-risk scenarios
• Manage where applicable test environments to ensure they are available stable and configured appropriately for testing
• Coordinate with technical teams to set up and maintain test environments including databases servers and network configurations
• Plan for identifying tracking and communicating test readiness dependencies constraints and risks that may impact testing activities
• Sensitive data must be masked or obfuscated in accordance with WaTech security standards
• Define data handling and protection approaches to ensure compliance with WaTech security and privacy standards

Expectation: Readiness Before Testing

• Environments are stable and configured and data integrity is maintained across regression testing iterations
• Integrations are active
• Test data is available validated and privacy-compliant
• Environment or data readiness issues are program risks not QA failures and must be escalated accordingly

Expectation: Representative and Secure Data

• Test data must reflect production-like scenarios including edge cases and integration data

Test Automation

• Evaluate and recommend test automation tools and frameworks for the project
• Develop and maintain test automation scripts for regression testing and continuous integration testing
• Integrate test automation into the overall testing process to improve efficiency and coverage
• Ensure project performance and track progress with timeline and goals
• Plan monitor and track key metrics for progress and performance
• Identify root causes of Projects performance shortfalls and opportunities to improve
• Develop Project communication and status in the form of Word document PowerPoint presentations website content and all other materials as required
• Design and facilitate regular and ad-hoc Project meetings also participate in other Project related meetings as needed

Expectation: Value-Driven Automation

Automation must focus on:

• High-risk
• Repetitive
• Regression-heavy scenarios

Automation is intended to increase coverage and efficiency not replace business validation

Cutover Planning and Execution

• Define testing-related inputs required to support cutover planning and go-live readiness discussions
• Plan testing activities and sequencing to align with OneWA Program cutover timelines checkpoints and dependencies
• Develop testing status defect summaries and risk information to support cutover coordination and readiness discussions
• Plan for and participate in cutover planning cutover plan review mock cutover and cutover execution activities from a testing perspective
• Lead and manage WaTech cutover planning and execution activities in coordination with the OneWA Program Cutover readiness is contingent upon: All defects resolved or dispositioned and resolved before go-live
• Field and coordinate responses to questions and escalations related to agency cutover activities working with the cutover team to close open items
• Manage WaTech cutover tasks risks issues and dependencies to ensure alignment with the approved cutover plan of record
• Coordinate with WaTech system owners business SMEs technical SMEs and workstreams to ensure cutover and system remediation activities deliverables and milestones are developed and completed.

In coordination with the WaTech OneWA Project Manager develop and provide cutover and remediation progress reporting to the OneWA Program and WaTech leadership

Expectation: Testing Exit Criteria Gate Cutover:

• Cutover readiness is contingent upon:
  • All defects resolved or dispositioned and resolved before go-live
  • RTM complete and validated
  • UAT summary reviewed and approved o Formal test sign-off confirming readiness
• Testing is an explicit go/no-go input to cutover decisions

Expectation: Integrated Agency and Program Cutover

• The Test Lead is expected to coordinate WaTech cutover activities with OneWA Program timelines checklists and mock cutovers
• Risks issues and readiness gaps must be actively tracked and escalated to leadership

Mandatory Skills: N/A

Desirable Skills:

1. A strong commitment to quality and protecting the customer experience is essential
2. Relevant professional experience in program or portfolio level coordination and technical and project management
3. Mastery of test case design techniques and tools
4. Minimum of ten years as software testing or development lead for large-scale SaaS implementations
5. Experience with large complicated enterprise resource planning (ERP) implementations is required
6. Minimum of ten years of experience of test automation frameworks scripting languages and tools for efficient test automation and coverage
7. Experience creating comprehensive test plans and a strong knowledge of software testing methodologies tools and frameworks
8. Skilled in defining test scenarios electing appropriate test data and ensuring comprehensive test coverage
9. Strong analytical skills to identify potential vulnerabilities and define appropriate test coverage for optimal defect identification and resolution
10. Proficient utilizing Azure Dev Ops (ADO)
11. Experience and knowledge of cutover planning and execution principles and necessary activities
12. Experience with testing SaaS solutions and integration testing (e.g. API data migration) using test automation tools and frameworks
13. Strong leadership communication and collaboration skills with cross-functional teams
14. Ability to work independently and manage multiple priorities and deadlines under tight deadlines