Content Creation Lead

Established in 2004 OLIVER is the worlds first and only specialist in designing building and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40 countries and counting. Our unique model drives creativity and efficiency allowing us to deliver tailored solutions that resonate deeply with audiences.

As a part of The Brandtech Group were at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency spark creativity and drive insightful decision-making empowering our teams to produce innovative and impactful results.

Role: Content Creation Lead

Location: Mumbai India

About the role:

You will own all content projects with a Unilever brand from brief through delivery acting as the single point of accountability between Oliver and the Unilever stakeholders. Youll provide day-to-day leadership and creative expertise to the onsite creative team at Unilever ensuring work meets brand standards business objectives and delivery timelines while maximizing creative impact and efficiency.

What you will be doing:

1. End-to-end project ownership: lead intake scope planning creative direction production approvals and postlaunch analysis for all Unilever content projects.
2. Client-facing leadership: be the primary Oliver contact embedded at Unilever manage expectations run creative reviews secure stakeholder buyin and escalate risks proactively.
3. Onsite team leadership: provide hands-on direction mentorship and performance management for the onsite creative team (writers designers producers freelancers) working at Unilever.
4. Creative stewardship: ensure all content aligns to Unilever brand guidelines tone of voice sustainability and regulatory requirements.
5. Cross-functional coordination: work closely with Unilever marketing media ecommerce legal and insights teams plus Olivers internal producers and specialist partners to prioritize and sequence work.
6. Production management: oversee budgets timelines briefs shoot planning agency vendors and post-production to deliver assets on time and on budget.
7. Quality control & governance: implement review gates asset tracking and approval workflows that satisfy both agency standards and Unilever governance.
8. Performance & iteration: use campaign analytics A/B testing and consumer insights to optimize content and report impact to both Oliver and Unilever stakeholders.
9. Process & scaling: recommend and implement improvements to onsite workflows asset libraries and repurposing strategies to increase speed-to-market and ROI.
10. Represent Oliver: advocate for Olivers creative approach while adapting to Unilevers operating model and priorities.

What you need to be great in this role:

1. 5 years content/creative experience in an agency environment with 2 years in a client-facing lead role.
2. Proven track record managing end-to-end projects for large enterprise/FMCG clients (Unilever experience is a strong plus).
3. Experience working embedded/onsite at a client location and navigating enterprise governance.
4. Strong creative direction across formats: short-form and long-form video social digital ecommerce and email.
5. Production experience briefing managing shoots post-production workflows and vendor relationships.
6. Excellent stakeholder management and communication skills; able to run reviews and present to senior client stakeholders.
7. Familiarity with CMS Adobe/Premiere/PXD tools content calendars project tools (Asana/Notion) and analytics platforms.
8. Organized decisive and comfortable balancing multiple concurrent projects and shifting priorities.
9. Passion for and inquisitive about AI andnew technologies
10. Understanding and knowledge of AI tools is beneficial but ability to learn and digest benefits and features of AI tools is critical

Preferred

1. Experience with Unilever or other major CPG brands.
2. Background in integrated campaigns that combine paid organic content.
3. Photography/videography or editorial background.

Success metrics / KPIs

1. On-time and on-budget delivery of Unilever content projects.
2. Client satisfaction / relationship health (CSAT stakeholder NPS).
3. Creative performance metrics: engagement watch time conversion lift attributable to content.
4. Efficiency gains: asset reuse rate reduced production cycle time.
5. Team health: retention development and quality of work delivered onsite.

Req ID: 16728

#LI-RO1 #LI-Onsite

Our values shape everything we do:

BeAmbitiousto succeed

BeImaginativeto push the boundaries of whats possible

BeInspirationalto do groundbreaking work

Bealways learningand listening to understand

BeResults-focused to exceed expectations

Be actively pro-inclusive and anti-racist across our community clients and creations

OLIVER a part of the Brandtech Group is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential and individual differences are valued and respected. All applicants shall be considered for employment without regard to race ethnicity religion gender sexual orientation gender identity age neurodivergence disability status or any other characteristic protected by local laws.

OLIVER has set ambitious environmental goals around sustainability with science-based emissions reduction targets. Collectively we work towards our missionembedding sustainability into every department and through every stage of the project lifecycle.