Membership & Community Engagement Coordinator

Victoria - Australia

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

Are you passionate about community memberships and creating meaningful connections

Southside Racing is looking for a motivated Membership & Community Engagement Coordinator to help grow our membership base strengthen local partnerships and drive engagement acrossour racing and entertainment venues.

This is an exciting opportunity to work with one of Victorias most progressive and innovativeracing clubs playing a key role in connecting our organisation with the local community.

About us

Southside Racing operates high-class horse racing and training facilities at both Tynong and Cranbourne as well as three 7-day-a-week hospitality and entertainment venues the Cardinia Club Club Officer and Silks Cranbourne. These are a vital part of our business and allow us to provide our members with a wide range of hospitality and entertainment options.

The opportunity

Reporting to the Chief Marketing Officer this role plays a key part in strengthening SouthsideRacings connection with its members and the broader community.

You will coordinate membership initiatives manage our Community Grants Program support loyalty and engagement programs and build relationships with local clubs schools and community organisations. This role is ideal for someone who enjoys working with people building partnerships and delivering initiatives that create real community impact.

Membership Growth & Engagement

Support membership acquisition retention and renewal initiatives
Coordinate member communications and engagement campaigns with the Marketing team
Monitor membership data trends and customer journeys
Identify opportunities to enhance the member experience

Loyalty Programs & Member Value

Support development and optimisation of Southside Racings loyalty programs
Identify opportunities to expand member benefits and reward
Develop partnerships with local businesses to extend member value
Monitor program performance and engagement

Community Grants Program

Coordinate administration of the annual Community Grants Program
Manage application processes and stakeholder communications
Track grant allocation reporting and compliance
Coordinate grant announcements and recognition activities

Community Partnerships & Engagement

Build relationships with local clubs schools and community organisations
Support community participation in race meetings and venue events
Identify opportunities to convert community engagement into membership growth
Represent Southside Racing at community events where required

Qualifications:

Proven experience in community engagement membership coordination or a similar role.
Associate degree in Marketing Communications or a related field an advantage.
Strong interpersonal and communication skills with the ability to build relationships with diverse groups.
Excellent organisational skills and attention to detail.
Proficiency in using digital marketing tools and social media platforms.
Ability to work independently and as part of a team in a fast-paced environment

Success in This Role Looks Like:

Growth and retention of the membership base
Effective and well-managed delivery of the Community Grants Program
Increased community engagement and participation
Positive feedback from members and community stakeholders
Tangible contribution to attendance growth at events

For of full role profile or for any questions please contact Also note: all applications must be via the SEEK advertisement.

Required Experience:

Are you passionate about community memberships and creating meaningful connectionsSouthside Racing is looking for a motivated Membership & Community Engagement Coordinator to help grow our membership base strengthen local partnerships and drive engagement acrossour racing and entertainment venues.Th...