Sr. Engineering Manager, Infrastructure

Everlywell

Job Location:

Austin, TX - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Everlywell is a digital health company pioneering the next generation of biomarker intelligencecombining AI-powered technology with human insight to deliver personalized actionable health answers. We transform complex biomarker data into life-changing insightsseamlessly integrating advanced diagnostics virtual care and patient engagement to reshape how and where health happens.

Over the past decade Everlywell has delivered close to 1 billion personalized health insights transforming care for 60 million people and powering hundreds of enterprise 2024 alone an estimated 1 in 86 U.S. households received an Everlywell test solidifying our spot as the #1 at-home testing brand in the country. And were just getting started. Fueled by AI and built for scale were breaking down barriers closing care gaps and unlocking a more connected healthcare experience that is smarter faster and more personalized.

We are hiring an Engineering Manager Infrastructure to lead the teams responsible for Everlywells core technology foundation: IT Operations DevOps/Platform Engineering and Security Engineering

In this role you will:

Manage and grow engineers and IT specialists while remaining close to the technical work

Own infrastructure cloud operations and internal tooling that enable product teams to ship quickly and safely.

Drive implementing key security engineering responsibilities such as implementing security controls automation and incident response playbooks.

Ensure our IT help desk delivers reliable SLAs and that onboarding/offboarding access provisioning and deprovisioning are executed accurately and securely.

Maintain and improve our security posture and DevOps maturity in alignment with SOC 2 HITRUST and HIPAA requirements enabling highly effective engineering teams.

You will report to the Head of Technology and partner closely with Security Compliance Privacy and Product Engineering leadership to define and execute a cohesive roadmap across infrastructure security and IT operations

We are in high-growth startup mode and need someone who is willing to get their hands dirty while building a strong team and durable practices.

What Youll Do:

Leadership & People Management
Manage grow and mentor Infrastructure Security and IT team members; provide regular coaching feedback and career development.
Become an expert on our infrastructure security tooling and IT environment and provide technical guidance to the team.
Foster an engineering culture of teamwork accountability high standards and continuous improvement.

Infrastructure DevOps & Reliability
Own and evolve our AWS-based cloud infrastructure and deployment pipelines to support secure reliable and scalable applications.
Partner with product engineering teams to build and maintain CI/CD pipelines (e.g. GitLab Docker) and platform capabilities that improve the ease of writing testing and deploying code.
Drive adoption of infrastructure-as-code (e.g. Terraform) and configuration management best practices.
Define and track SLOs/SLIs for key infrastructure services and collaborate with teams on reliability and performance improvements.

Security Engineering & Compliance
Lead a small Security Engineering function focused on threat detection incident response and security automation while still contributing directly to high-impact technical work.
Implement and maintain security controls across cloud network endpoint and application layers; build automated guardrails into our platform and CI/CD pipelines.
Deploy tune and support security tooling such as SIEM EDR vulnerability management and secrets management platforms; leverage an AI-first mindset where appropriate to improve detection and response.
Design and refine incident response processes and playbooks; coordinate cross-functional response with Legal Privacy Compliance and Communications when needed.
Support HIPAA SOC 2 and HITRUST compliance efforts by documenting and monitoring security practices in partnership with Compliance and Privacy.

IT Operations & Service Management
Lead the IT help desk and systems administration function ensuring responsive high-quality support for employees and enforcing clear SLAs.
Own end-to-end onboarding and offboarding workflows including device management identity and access provisioning/de-provisioning and data protection.
Establish and maintain standards for endpoint management patching asset tracking and collaboration tools.
Partner with HR Finance and department leaders to ensure IT processes support the full employee lifecycle and maintain least-privilege access.

Strategy Roadmapping & Collaboration
Build and maintain an integrated roadmap spanning infrastructure security and IT to support business growth and engineering productivity.
Collaborate with senior leaders to assess near-term and long-term infrastructure and security needs and make pragmatic tradeoffs between risk speed and cost.
Regularly communicate priorities risks and progress to stakeholders across Engineering Security Compliance and Operations.

Who You Are:

You are comfortable managing both people and platforms: you can drive strategy while getting hands-on in the systems and tools your teams own.
You naturally collaborate across engineering IT compliance and business teams and can tailor your communication to technical and non-technical audiences.
Youre energized by environments where theres more to do than time allows and youre adept at prioritizing and delegating.
You are passionate about security and privacy and see them as enablers for the business not just constraints.
You care deeply about mentoring and growing engineers and IT professionals and you model ownership and follow-through.

What Youve Done

7 years of experience in Infrastructure DevOps Security Engineering or related roles including 3 years of people management (engineering and/or IT).
BS in Computer Science Engineering Information Systems or equivalent practical experience.
Hands-on experience operating secure cloud-based infrastructure (AWS strongly preferred) and modern DevOps practices (CI/CD containerization infrastructure-as-code).
Experience with security frameworks and certifications such as HITRUST SOC 2 HIPAA NIST and/or ISO.
Familiarity with authentication and authorization technologies (SSO/SAML OAuth OpenID Connect) and Zero Trust concepts.
Experience with IT operations and service management (help desk tooling asset management endpoint management identity & access management).
Strong technical background with one or more programming/scripting languages (e.g. Python Bash Golang Ruby) used for automation and tooling.
Proven ability to influence and inspire cross-functional teams to adopt best practices around security reliability and operational excellence.
Relevant certifications are a plus (e.g. AWS Security Specialty CISSP Security AWS Cloud Practitioner Azure Fundamentals etc.).

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

Required Experience:

Manager