Support Engineer Singapore
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Who is Sonar
Sonar is driving the future of agent-centric software development. As the leader in AI code review and verification we solve a critical problem: ensuring that software generated by AI-assisted developers or autonomous agents is reliable secure and maintainable.
Integrating seamlessly with Claude Code Codex Cursor GitHub Copilot Gemini and Devin we help over 75% of the Fortune 100 build trusted reliable compliant software. Customers who use Sonar are 44% less likely to report an outage due to AI-generated code.
We believe code verification is the critical missing link in the Agent-Centric Development Cycle (AC/DC). Industry giants like Nvidia ServiceNow Goldman Sachs AstraZeneca and Ford Motor Company count on us to provide independent explainable consistent review and governance of their AI-generated code via products like:
SonarQube: The worlds leading AI code review and verification platform.
SonarQube Foundation Agent: Currently topping the leaderboards for agentic software repair.
SonarSweep & Sonar Context Augmentation: Providing the enterprise-grade context and constraints agents need to be truly effective.
Our team operates across global hubs in Austin Bochum Dubai Geneva London Singapore Tokyo and Washington D.C. We move with a mindset we call CODE:
Committed to our customers and community.
Obsessed with quality.
Deliberate in our decisions.
Effective as one team.
With over $400M in revenue and profitable fast-paced growth we are building the backbone of the AI software revolution. If youre hungry to have an impact want to build at a fast pace and ready to work at the forefront of AI we want to hear from you.
Position description
What you will do
- Help customers integrate our solutions across their development pipeline. It means helping with the technical integration with developer IDE ALMs and Continuous Integration chain; the integration to software lifecycle (SCM build test) and the integration to existing business applications (identity provider database etc.).
- Drive technical issues to resolution: from the qualification of customer concerns to conducting an in-depth technical investigation and managing customer relationships all along the way.
- Collaborate with Sales and Consultants to improve overall customer experience and make sure that our Service offering brings maximum value to our customers.
- Work with the rest of the team to listen challenge and refine customers feedback to feed discussions with product teams and shape product evolutions.
- Have a voice in enhancing the way we work.
Experience and qualifications
- Software engineering best practices with at least 3-5 years of experience in supporting or maintaining and delivering high-quality software.
- 2 years experience using or administrating a DevOps pipeline: SCM (e.g. Git SVN) IDE (e.g. Visual Studio IntelliJ) CI (e.g. Jenkins Pipelines Azure DevOps BitBucket GitLab). More than acronyms these are the tools that our customers use and that our products integrate with.
- Working knowledge of both local and cloud-based software deployment platforms and technologies including Linux Windows Docker Kubernetes AWS Azure
- Investigation skills to understand problems in their context and the ability to reproduce these scenarios.
- Team player receiving and giving feedback as well as sharing knowledge.
- Can-do attitude: challenging status quo leading and contributing to key improvements and innovations.
- Excellent English verbal/written communication skills
Curious about the life of a Support Engineer at Sonar
We value diversity equity and inclusion
At Sonar we believe that our diversity is our strength. We are a global company that values and respects different backgrounds perspectives and cultures. We are committed to fostering a diverse and inclusive work environment where everyone feels valued and empowered to contribute their best. We are proud to be an equal opportunity employer and welcome all qualified applicants regardless of race color religion gender gender identity or expression sexual orientation national origin genetics disability age or veteran status.
If you need any accommodation please reach out to us at emailprotected.
All offers of employment at Sonar are contingent upon the results of a comprehensive background check and reference verification conducted before the start date.
We do not currently support visa candidates in the US.
Applications that are submitted through agencies or third party recruiters will not be considered.
Required Experience:
IC
Key Skills
About Company
Bad code is risky business. AI-generated or written by humans, Sonar ensures top-tier code quality & security. Protect your organization from bugs and vulnerabilities that jeopardize customer trust, damage your reputation, and undermine developer experience.
