Office Operations Coordinator

Phoenix, NM - USA

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

As a Workplace Support Specialist you will perform several duties to service clients and maintain the integrity of office environments as a tenant representative. You will act as a client service coordinator assisting in client requests for workplace needs. You will ensure a safe organized and functioning office space through regular environmental audits.

About the role

Create an amazing client experience by prioritizing their needs with urgency and clear communication
Ensure the office is clean comfortable & functional through regular environmental audits
Track tickets assigned to your building and ensure timely resolution
Repair office furniture and equipment around the space using basic technical skills
Stock office & kitchen supplies while maintaining workplace inventory
Assist with furniture and equipment moves for office reorganization and special events
Assist internal communication efforts by posting delivering and removing signage
Create work orders track progress and communicate updates to stakeholders
Proactively identify and resolve issues and anticipate client needs
Work with your team Building Maintenance and leadership to keep the office welcoming and functional
Process incoming and outgoing mail and providing client support in package tracking

About you
Minimum Qualifications

2 years of customer service hospitality or related field experience
Ability to lift and carry 50 pounds or heavier
Valid drivers license
Ability to push and maneuver heavy carts
Strong work ethic and ability to self-manage your scope of work
Basic comfort with tools and repairs

Preferred Qualifications

Innovative mind and proactive problem-solving approach
Understanding of the challenges associated with physical workspace planning
Experience in delivering written and verbal professional communication
Ability to work a flexible schedule including into the evening or occasional weekends
Comfort with computer systems and ticketing software

Whatyoullget

Our team members fuel our strategyinnovationand growth so we ensure the health and well-being of not just you but your family too! We goabove and beyondto give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put:Wevegot your back. Check out our full list ofBenefits and Perks.

Aboutus

Rocketis a Detroit-based company made up of businesses that provide simplefastand trusted digital solutions for complex transactions. The name comes from our flagship business now known as Rocket Mortgage which was founded in 1985. Todaywerea publicly traded company involved in many different industries including mortgages fintech realestateand more.Wereinsistently different in how we look at the world and are committed to an inclusive workplace where every voice is heard.Apply today to join a team that offers career growth amazingbenefitsand the chance to work with leading industry professionals.

This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of thecompany at any time. Decisions related to employment are not based on race color religion national origin sex physical or mental disability sexual orientation gender identity or expression age military or veteran status or any other characteristic protected by state or federal law. Thecompany provides reasonableaccommodationsto qualified individuals with disabilitiesin accordance withapplicable state and federal laws. Applicantsrequiringreasonable accommodations in completing the application and/orparticipatingin the application process should contact a member of the Human Resources team at.

Required Experience:

About the role

Create an amazing client experience by prioritizing their needs with urgency and clear communication
Ensure the office is clean comfortable & functional through regular environmental audits
Track tickets assigned to your building and ensure timely resolution
Repair office furniture and equipment around the space using basic technical skills
Stock office & kitchen supplies while maintaining workplace inventory
Assist with furniture and equipment moves for office reorganization and special events
Assist internal communication efforts by posting delivering and removing signage
Create work orders track progress and communicate updates to stakeholders
Proactively identify and resolve issues and anticipate client needs
Work with your team Building Maintenance and leadership to keep the office welcoming and functional
Process incoming and outgoing mail and providing client support in package tracking

About you
Minimum Qualifications

2 years of customer service hospitality or related field experience
Ability to lift and carry 50 pounds or heavier
Valid drivers license
Ability to push and maneuver heavy carts
Strong work ethic and ability to self-manage your scope of work
Basic comfort with tools and repairs

Preferred Qualifications

Innovative mind and proactive problem-solving approach
Understanding of the challenges associated with physical workspace planning
Experience in delivering written and verbal professional communication
Ability to work a flexible schedule including into the evening or occasional weekends
Comfort with computer systems and ticketing software

Whatyoullget