Associate Director of Facilities Operations

Reporting to the Director of Facilities Operations the Associate Director acts as a critical leader overseeing the day-to-day operations of the colleges facilities. This role manages a diverse scope of responsibilities including building maintenance custodial services groundskeeping utilities and event support. The Associate Director leads a team of supervisors technicians and skilled trades personnel to ensure a safe functional and aesthetically pleasing environment that supports the institutions academic and residential mission.

Essential Duties and Responsibilities

1. Operations & Facilities Maintenance

Systems Management: Direct the operation and maintenance of building mechanical electrical plumbing (MEP) and HVAC systems ensuring efficiency and reliability.

General Operations: Oversee the daily operations of facilities maintenance custodial services groundskeeping and event support.

Workflow Management: Coordinate and prioritize work orders preventive maintenance tasks and repairs using Computerized Maintenance Management Systems (CMMS) to track labor materials and service metrics.

Emergency Response: Ensure timely and effective response to facilities emergencies and service requests troubleshooting common facility issues including heating power cooling and plumbing.

Sustainability: Maintain all College operations with an emphasis on sustainability. Partner with the Office of Sustainability on initiatives to further the Colleges CAP 3.0 priorities.

Energy Strategy: Assist the Director with the purchase of utilities services contracts and outside contractors to maximize return on College expenditures.

2. Staff Leadership & Development

Team Management: Provide leadership guidance and supervision to facilities staff including technicians custodians grounds personnel.

Culture & Performance: Foster a culture of teamwork safety and customer service. Conduct regular performance evaluations provide feedback and manage staff scheduling and professional development.

Labor Relations: Manage distinct teams and foster harmonious working relationships across diverse constituencies.

3. Project Management & Capital Planning

Project Execution: Manage capital improvement projects renovations and upgrades collaborating with internal stakeholders and external contractors to ensure projects are completed on schedule and within budget.

Long-term Planning: Collaborate with Capital Planning teams on minor capital projects and conduct regular facility assessments to forecast deferred maintenance needs.

Coordination: Coordinate with college departments to minimize disruptions during project execution and ensure goals align with institutional priorities.

4. Budgeting & Resource Management

Financial Oversight: Assist in the development and management of departmental budgets including operating expenses capital expenditures and utilities.

Procurement: Procure necessary equipment materials and contracted services in accordance with college policies.

Cost Control: Monitor expenses and identify opportunities for cost savings and operational efficiencies.

5. Compliance Safety & Stakeholder Relations

Regulatory Compliance: Ensure compliance with federal state and local regulations including OSHA ADA and NFPA fire/life safety codes.

Safety Protocols: specific Implement safety protocols and conduct regular inspections to identify hazards and protect the health of campus occupants.

Customer Service: Serve as the primary point of contact for facilities inquiries and collaborate with campus partners to support events and initiatives.

Education & Experience

Education: Bachelors degree in Engineering Facilities Management Construction Management or a related field is preferred. A college degree with equivalent extensive experience will be considered.

Experience: Minimum of five (5) years of progressive experience in facilities operations maintenance or engineering.

Supervisory Experience: At least two (2) years of experience in a supervisory role is required.

Higher Education: Experience in a higher education or large institutional setting is highly preferred.

Knowledge Skills and Abilities

Technical Expertise: Demonstrated expertise in building systems (HVAC electrical plumbing controls) and general contracting/trades cleaning best practices grounds maintenance steam generation and general trades (carpentry masonry roofing).

Software Proficiency: Proficiency with CMMS/Work Order Management software and Microsoft Office Suite.

Financial Acumen: Demonstrated success in managing complex substantial budgets and negotiating with contractors.

Certifications: Relevant professional certification (e.g. CFM FMP PE) is preferred.

Physical Demands & Working Conditions

Physical Activity: Must be able to walk stoop crawl climb stairs and lift up to 50 lbs.

Sensory Requirements: Specific vision abilities required include close vision color vision and the ability to adjust focus.

Environment: Must be able to work indoors or outdoors in various weather conditions and drive to various locations for College business.

Schedule: The position requires the ability to work extended or irregular hours including response to emergency situations and stressful conditions.