Associate Director, Workday Operations

At Gilead were creating a healthier world for all people. For more than 35 years weve tackled diseases such as HIV viral hepatitis COVID-19 and cancer working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the worlds biggest health challenges and our mission requires collaboration determination and a relentless drive to make a difference.

Every member of Gileads team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions and were looking for the next wave of passionate and ambitious people ready to make a direct impact.

We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future you are the key driver in evolving our culture and creating an environment where every employee feels included developed and empowered to fulfil their aspirations. Join Gilead and help create possible together.

Job Description

The Workday Operations leader is responsible for the end to end ownership quality and governance of foundational Workday data while also designing and leading a scalable tiered Workday support model. This role ensures that Workday data support processes and operational responsibilities are clearly defined efficiently executed and aligned with business needs compliance requirements and platform sustainability.

Acting as the central authority for Workday data this role partners closely with HR Payroll Benefits Finance IT and Analytics teams to manage organizational data changes resolve data issues and establish durable data standards. The role blends hands on execution with governance leadership ensuring Workday data reliably supports transactions payroll integrations and analytics at scale.

Key Responsibilities

Workday Data Ownership & Governance

• Own the design structure and ongoing integrity of foundational Workday data including supervisory organizations companies/legal entities positions jobs cost centers locations and related attributes.

• Define and enforce data governance standards policies and approval workflows to ensure consistency compliance and alignment with business strategy.

• Serve as the primary point of contact for Workday data usage standards interpretation and governance decisions.

Tiered Support Model Design & Operational Governance

• Design and implement a tiered Workday support model (Tier 1 / Tier 2 / Tier 3) that clearly defines support scope ownership escalation paths and service expectations across HR HRIS IT and external partners.

• Identify and categorize Workday work by complexity risk and expertise required determining where activities should be handled (e.g. HR operations HRIS analysts data management solution architects or vendors).

• Define intake triage and escalation processes for Workday requests incidents and data issues to ensure efficient resolution and appropriate use of specialized resources.

• Create standards and playbooks for common data and system issues to enable lowertier resolution and reduce repeat defects.

• Monitor support trends and root causes to identify systemic issues recommend process or design improvements and continuously refine the support model.

Data Maintenance & BAU Support

• Lead businessasusual (BAU) data support across Workday modules including mass data loads recurring maintenance yearend activities and urgent data corrections.

• Manage and execute EIBs data loads and data updates ensuring accuracy auditability and minimal business disruption.

• Provide expert support to HR and HRIS teams for datarelated questions reporting issues and troubleshooting.

Data Quality Audits & Controls

• Establish data quality metrics validation routines and monitoring controls to proactively identify and remediate data issues.

• Perform regular data audits to detect inconsistencies root causes and systemic gaps and drive corrective and preventive actions.

• Support internal and external audits by ensuring strong documentation traceability and compliance with regulatory and internal control requirements.

Basic Qualifications

• Bachelors degree and 10 years of relevant experience; OR

• Masters degree and 8 years of relevant experience; OR

• PhD and 5 years of relevant experience

• Candidates less than 50 miles from the Foster City office are required to be Onsite - Hybrid Eligible

• Candidates 50 miles from the Foster City office will be Remote.

Preferred Qualifications

• 10 years of experience in Workday HRIS data management or data governance roles with demonstrated ownership of foundational data domains.

• Strong handson experience with Workday Core HCM data structures including supervisory orgs positions jobs cost centers companies and locations.

• Proven experience executing mass data loads (EIBs) data audits and data remediation in production Workday environments.

• Deep understanding of how upstream data impacts payroll integrations security and reporting.

• Experience defining and enforcing data governance frameworks controls and approval processes.

• Strong analytical problemsolving and rootcause analysis skills.

• Excellent communication skills with the ability to explain data concepts and standards to nontechnical stakeholders.

• Experience supporting Workday in a large global or regulated environment.

• Experience designing or operating tiered application support models for HRIS or enterprise SaaS platforms (Workday preferred).

People Leader Accountabilities

• Create Inclusion - knowing the business value of diverse teams modeling inclusion and embedding the value of diversity in the way they manage their teams.

• Develop Talent - understand the skills experience aspirations and potential of their employees and coach them on current performance and future potential. They ensure employees are receiving the feedback and insight needed to grow develop and realize their purpose.

• Empower Teams - connect the team to the organization by aligning goals purpose and organizational objectives and holding them to account. They provide the support needed to remove barriers and connect their team to the broader ecosystem.

The salary range for this position is:

Gilead considers a variety of factors when determining base compensation including experience qualifications and geographic location. These considerations mean actual compensation will vary. This position may also be eligible for a discretionary annual bonus discretionary stock-based long-term incentives (eligibility may vary based on role) paid time off and a benefits package. Benefits include company-sponsored medical dental vision and life insurance plans*.

For additional benefits information visit:

Eligible employees may participate in benefit plans subject to the terms and conditions of the applicable plans.

For jobs in the United States:

Gilead Sciences Inc. is committed to providing equal employment opportunities to all employees and applicants for employment and is dedicated to fostering an inclusive work environment comprised of diverse perspectives backgrounds and experiences. Employment decisions regarding recruitment and selection will be made without discrimination based on race color religion national origin sex age sexual orientation physical or mental disabilitygenetic information or characteristic gender identity and expression veteran status or other non-job related characteristics or other prohibited grounds specified in applicable federal state and local order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973 the Vietnam Era Veterans Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990 applicants who require accommodation in the job application process may contact for assistance.

For more information about equal employment opportunity protections please view theKnow Your Rights poster.

NOTICE: EMPLOYEE POLYGRAPH PROTECTION ACT
YOUR RIGHTS UNDER THE FAMILY AND MEDICAL LEAVE ACT

Gilead Sciences will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer (c) consistent with the legal duty to furnish information; or (d) otherwise protected by law.

Our environment respects individual differences and recognizes each employee as an integral member of our company. Our workforce reflects these values and celebrates the individuals who make up our growing team.

Gilead provides a work environment free of harassment and prohibited conduct. We promote and support individual differences and diversity of thoughts and opinion.

For Current Gilead Employees and Contractors:

Please apply via the Internal Career Opportunities portal in Workday.