French-Speaking Customer Service Specialist
Location: Porto Portugal
Work Type: On-site
Job Description
We are looking for a French-speaking Customer Service Specialist to join a dynamic team in Porto. In this role you will provide support to customers handle inquiries and ensure a high-quality customer experience.
Responsibilities
-
Provide customer support via phone email or chat
-
Handle customer inquiries and resolve issues efficiently
-
Maintain accurate records of customer interactions
-
Ensure a high level of customer satisfaction
-
Follow internal procedures and service standards
Requirements
-
Fluent French
-
English B2 level
-
Minimum 6 months of experience in customer service preferably in the travel industry
-
High School diploma (12th grade or equivalent) is mandatory
-
Excellent communication skills
-
Adaptability and flexibility in a dynamic environment
Working Hours
Monday Friday
08:00 17:00
Days Off: Saturday and Sunday
Salary
1000 gross salary (paid over 14 months)
French-Speaking Customer Service Specialist Location: Porto Portugal Work Type: On-site Job Description We are looking for a French-speaking Customer Service Specialist to join a dynamic team in Porto. In this role you will provide support to customers handle inquiries and ensure a high-quality cus...
French-Speaking Customer Service Specialist
Location: Porto Portugal
Work Type: On-site
Job Description
We are looking for a French-speaking Customer Service Specialist to join a dynamic team in Porto. In this role you will provide support to customers handle inquiries and ensure a high-quality customer experience.
Responsibilities
-
Provide customer support via phone email or chat
-
Handle customer inquiries and resolve issues efficiently
-
Maintain accurate records of customer interactions
-
Ensure a high level of customer satisfaction
-
Follow internal procedures and service standards
Requirements
-
Fluent French
-
English B2 level
-
Minimum 6 months of experience in customer service preferably in the travel industry
-
High School diploma (12th grade or equivalent) is mandatory
-
Excellent communication skills
-
Adaptability and flexibility in a dynamic environment
Working Hours
Monday Friday
08:00 17:00
Days Off: Saturday and Sunday
Salary
1000 gross salary (paid over 14 months)
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