Account Coordinator B2B
Houston, MS - USA
Job Summary
Join Our Global Team
Gravity Global is the worlds most awarded marketing consultancy specialising in brands operating in complex markets. Led by strategy innovation technology data and creativity we create brand-and-demand marketing programmes that drive transformational growth for our clients.
With 14 wholly owned offices across the US Europe and APAC and our Global Talent Hubs in emerging markets you can build a truly global career in a rapidly scaling organisation thats shaping the future of marketing.
At Gravity Global we believe our people are our greatest strength. Were a collective of creative thinkers strategic storytellers and data-driven innovators united by one mission to deliver exceptional work that makes an impact. Were growing fast across continents and disciplines and were looking for passionate individuals who want to make a difference: for our clients our teams and the world around us.
About the role
The Account Coordinator (Enterprise/B2B) supports the day-to-day operations of a high-expectation media-led B2B technology account. Working closely with the Account Manager this role focuses on client services project coordination and internal workflow management ensuring campaigns move efficiently through the agency and deliver against client timelines and objectives.
This position is ideal for someone early in their agency career who is highly organized detail-oriented and eager to learn how best-in-class B2B accounts are managed. The Account Coordinator plays a critical role in keeping work on track across fast-moving teams and under tight service-level agreements.
Key Responsibilities
Account & Project Support
- Support the Account Manager in executing day-to-day account activities across a high-volume B2B paid media programme
- Coordinate timelines deliverables and workflows across internal teams (paid media creative analytics operations)
- Maintain project trackers status documents and internal reporting to ensure visibility and accountability
- Assist with briefing internal teams to ensure objectives deliverables and timelines are clear
- Support budget tracking invoicing processes and vendor coordination under the direction of account leadership
Client Support & Communications
- Prepare client-facing materials including agendas meeting notes status updates and presentations
- Attend internal and client meetings as appropriate; capture notes actions and follow-ups
- Respond to routine client requests and questions escalating to senior team members when appropriate
- Build and maintain a strong understanding of the clients business industry and marketing objectives
Core Competencies
Client-First Mindset
You are service-oriented and take pride in supporting strong client relationships. You understand the importance of responsiveness professionalism and follow-through and you help ensure the account team delivers a consistent high-quality client experience.
You are service-oriented and take pride in supporting strong client relationships. You understand the importance of responsiveness professionalism and follow-through and you help ensure the account team delivers a consistent high-quality client experience.
Strong Organization & Attention to Detail
You thrive on structure tracking and process. From meeting notes to timelines to status updates you keep the details straight so others can focus on strategy and execution.
Clear Communicator
You are comfortable communicating with internal teams and supporting client communications under the guidance of senior account leads. You listen carefully ask thoughtful questions and clearly document next steps.
You are comfortable communicating with internal teams and supporting client communications under the guidance of senior account leads. You listen carefully ask thoughtful questions and clearly document next steps.
Calm Under Pressure
You work effectively in a fast-paced environment with evolving priorities. You remain composed adaptable and solution-oriented when timelines shift or new requests arise.
You work effectively in a fast-paced environment with evolving priorities. You remain composed adaptable and solution-oriented when timelines shift or new requests arise.
Skills Knowledge and Expertise
- Bachelors degree in Marketing Advertising Communications Business or a related field (or equivalent experience)
- 12 years of experience in an agency marketing advertising or client services role (internships included)
- Strong organizational skills with excellent attention to detail
- Clear written and verbal communication skills
- Ability to manage multiple projects and deadlines simultaneously
- Proficiency with common productivity tools (Google Workspace PowerPoint Excel project management platforms)
- Interest in B2B marketing and paid media with a desire to grow into an Account Manager role
What We Offer
While specific benefits may vary by region due to cultural norms all team members at Gravity Global can expect a supportive inclusive and rewarding environment designed to help you do your best work and grow your career.
Key aspects of being part of the Gravity Global community:
- Competitive Reward & Pay we recognise and value your contribution with fair and competitive rewards aligned to local market practices designed to celebrate excellence and support long-term success.
- Career Growth & Development we believe development is ongoing not annual. Through our Continuous Performance Management (CPM) process which includes regular feedback and coaching we help you refine your skills celebrate your achievements and plan for future success enabling you to reach your full potential.
- Collaboration be part of a cross-functional global team that values sharing insights ideas and best practices to drive collective success.
- Professional Development we invest in you through ongoing training and learning programmes designed to expand your expertise and confidence.
- Work-Life Balance while we expect dedication to client success we also value your wellbeing offering flexible working arrangements and plentiful paid time off.
- Community & Recognition we celebrate our people through social and team-building events recognise length of service and life milestones and appreciate individual contributions through our Gravity Gratitude kudos recognition programme.
- Family Support we understand family matters and our people benefit from family-friendly policies such as parental leave and access to wellbeing resources to help you balance work and family life.
- Purpose & Belonging we are committed to Environmental Social and Governance (ESG) principles fostering a workplace where positive impact matters. Our people are encouraged to get involved in employee resource groups that champion wellbeing sustainability and culture.
Important Disclosure:
At Gravity Global we believe in recognising every team members contribution. Your total rewards package including salary and benefits will align with country specific labor laws and our company policies. Well walk you through all the details during the offer stage.
Gravity Global is an equal opportunities employer and we do not discriminate on the basis of sex race religion age sexuality disability and other protected status as required by applicable law.
If your experience doesnt align perfectly with the job criteria but you meet some of the criteria and are excited about the role and Gravity please dont be put off applying! We would encourage you to apply for the role as you may be just the right person for this role or other roles.
Required Experience:
IC
Key Skills
About Company
Discover Gravity’s integrated marketing, branding, and media solutions—driven by data and creative excellence to fuel your growth. Accelerate your brand together.