Enterprise Account Executive (US)

At parcelLab we help leading retailers turn post-purchase moments into experiences customers remember and come back for.

Our platform is used by brands like LEGO Pandora Yeti SharkNinja and IKEA to power post-checkout communication drive retention and build long-term loyalty.

Were hiring an Enterprise Account Executive to join our US sales team (Central & East Coast preferred). This is a true enterprise role: complex sales cycles senior stakeholders and high-value deals with some of the most sophisticated retailers in the region.

The role

Youll own a set of strategic enterprise accounts and run end-to-end value-led sales processes from early discovery through to close.

Engage in high-impact multi-threaded opportunities with senior stakeholders across CX e-commerce marketing IT and procurement partnering closely with SDRs Marketing Solutions Consulting and Customer Success.

This is a role for someone who likes ownership cuts through complexity and is comfortable figuring things out as they go.

What youll do

• Build and own a healthy enterprise pipeline across a defined region or account set

• Lead senior-level consultative conversations focused on business outcomes

• Run deep discovery and translate customer challenges into clear value stories

• Build ROI-driven business cases and commercial proposals

• Navigate complex buying groups legal and procurement processes

• Coordinate internal teams to move deals forward

• Forecast accurately and communicate clearly with sales leadership

What were looking for

• Strong experience selling B2B SaaS at enterprise level

• Proven success selling into large retailers or consumer brands

• Track record of closing complex high-value multi-stakeholder deals

• Comfortable owning pipeline generation alongside SDR support

• Commercially sharp with experience building value-based business cases

• Familiar with structured sales methodologies (e.g. MEDDICC)

• Clear confident communicator with senior executive presence

Bonus points if you have:

• Success selling into US markets.

• Experience in ecommerce CX martech or logistics tech

• Scale-up experience

• Additional European languages

Why parcelLab

We move fast and build together offering real ownership meaningful challenges and a front-row seat to shaping our sales motion as we scale.

Growth here isnt about titles or tenure its about taking on bigger challenges learning fast and making a real impact. Well support you but youll be expected to lead.

What we offer:

• Be part of a fast-growing SaaS company backed by strong investors and global brands

• Learn from a world-class sales team and progress your career in a high-impact role

• Competitive compensation and commission structure

• Remote-first culture with flexible work environment

• Collaborative inclusive and ambitious culture

Perks & Benefits:

Plenty of room for your own to try fail and learn!

Comprehensiveday onboarding plan in place from the very first day to help you integrate seamlessly with the rest of the company and understand new responsibilities

Equipped with the latest MacBook or PC as a digital-first company you choose whether to work entirely from home in one of our offices or a mix that suits you. Not close to one of our offices No problem! Find yourself a co-working space instead and well help cover the costs

Career development opportunities including our Leadership Development Program and our Mentorship Program as well as online language courses and available budgets for further training

Stay grounded with our free meditation mindfulness and coaching sessions via our mental wellbeing platform

Regular company retreats parcelLab events (in-person and online) local and regional meet-ups as well as team off-sites

Be part of a motivated diverse and international team made up of over 25 different nationalities; and with a great rating for company culture and employee experience on Glassdoor youll love working here!

Equal Opportunities:

parcelLab is an Equal Opportunities Employer. We live the motto always joy always team always equality which means we celebrate diversity and do not accept any form of discrimination or harassment. We believe that diversity enriches our employee experience and allows each of us to deliver the best work possible.

Qualified applicants will receive consideration for employment without regard to race colour religion sex sexual orientation gender perception or identity national origin age marital status disability status or other lived experience.

Come be part of our growth contribute your ideas and share in our success as we continue to improve the post-sales customer journey for millions of people every day.