International Private Bank Asia Client Service Business Transformation Lead – Vice President
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Job Location:
Monthly Salary:
Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
The Asia Client Service Team provides post-onboarding support to the clients of the Asia Private Bank. Delivering exceptional client service while safeguarding the interests of the clients and the Bank is at the heart of our value proposition.
As an Asia Client Service Business Transformation Lead - Vice President within Private Bank you will be supporting both strategic and tactical transformation activities (development implementation and ongoing support of initiatives that address both business and regulatory requirements). Project size and duration will vary but each will emphasize key objectives such as risk mitigation process efficiency technology enablement and business growth.
Job Responsibilities
- Work independently with minimum supervision to perform program office and program mgmt tasks; Produce program materials including presentations adapted to senior management needs and newsletters finalise agendas schedule meetings validate content draft minutes and follow up on actions
- Analyse problem statement to frame out clear feasible solutions and execute project deliverables in a timely manner. Identify potential risks issues and dependencies and the path to mitigation or resolution
- Manage change adoption to ensure that change is well received and contribute to benefits realization
- Maintain and update Confluence JIRA and other program management platforms with current information. File and organize key documents; proactively request updates and align content with stakeholders.
- Facilitate program deliverables; Develop and establish key reporting standards; proactively and consistently follow up on requests tasks and assignments
Required qualifications capabilities and skills
- Bachelors degree or equivalent
- 5 years of experience in project and change management with in-depth understanding of Private Banking Servicing elements (KYC cash management account maintenance etc)
- Person should be Proactive and a self-starter able to work independently on highest quality deliverables
- Good understanding of program lifecycle with experience on complex projects across countries or regions including items such as setting up project plan managing risk & issues reporting & governance etc
- Excellent stakeholder engagements skills with an ability to interact and influence stakeholders at all levels including senior management. Excellent communication and presentation skills
- Intermediate/Advanced experience using Microsoft Office (including Excel and PowerPoint) JIRA & Confluence
- Digital first mindset with a broad knowledge of LLMs
Preferred qualifications capabilities and skills
- MBA or equivalent PMP certification Conversant with Agile and Design thinking methodologies
Required Experience:
Exec
Key Skills
- Change Management
- Financial Services
- Growing Experience
- Managed Care
- Management Experience
- Analysis Skills
- Senior Leadership
- Performance Management
- Process Management
- Leadership Experience
- negotiation
- Analytics
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more
