(USA) Group Director, Product Management, Marketplace- Seller Risk
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Job Location:
Bentonville, AR - USA
Monthly Salary:
Not Disclosed
Posted on:
4 days ago
Vacancies:
1 Vacancy
Job Summary
Position Summary...
What youll do...
Group Director of Product- Marketplace Seller Risk
As the product leader responsible forseller risk support andperformance you will beforce multiplier for Walmartsmarketplace.
You will be directly responsible for eliminating constraints onmarketplacegrowth byimproving coreriskcontrolsalong withseller supportandperformancemanagement.
This leader will be tasked with leveragingautomation and AIto solve complexriskchallenges ensuring arobust platform that both protects customers and empowerssellersto drive themarketplaceinto its next phase of rapid responsible growth.
What Youll Do:
- Lead Product Vision and Strategyfor a new combined organization encompassingSeller RiskSeller Performance &Seller Supportwithin theMarketplaceOrganization.
- DriveRiskTransformation:Develop and execute a technology roadmap focused on acceleratingmarketplacegrowth by designing and implementing robust automatedriskcontrols includingadvancedKYC(Know Your Customer) andidentity verificationprocesses and effective business trustworthiness scoring.
- Solve the Growth Challenge:Directly address the biggest company challenge: enabling fastermarketplacegrowth by implementing keyriskinitiatives and improvingriskcontrols that currently limit expansion. Success will be measured by the ability toremove constraints on themarketplaces growth velocity.
- Champion Automation and AI:Emphasize product development focused onautomation and Gen AIto improveseller onboarding enhance ongoing monitoring and mitigate risks such as counterfeit products and fraudulentsellersthrough data-drivenmodelsand leveraging third-party signals.
- Executive Leadership and Team Scaling:Oversee a team of approximately50 peopleacross US and India with 4 direct reports.
- Influence and Align Stakeholders:Collaborate closely with a new VP and SVP overseeingSeller Riskand Support as well as over 500 engineers and a large analytics team effectively articulating the product needs and strategy to senior leadership.
- First 12-Month Priority:Your initial focus will be on quickly implementing criticalriskand supportinitiatives to enable accelerated growth followed byperformanceefforts.
Ideal Experience:
- 10 years of product management with a strong track record ine-commerceretail and/or two-sidedretailmarketplacesandbuilding products atscale.
- Deepexpertiseinmerchant/seller riskmanagementincludingfraud preventionKYC/KYBcompliance andtrust(preferably inretailmarketplaces).
- Experience building or leading products formerchant/seller support success growth and/ orperformance.
- Seasoned product leader with7 years of leadership experience(including leading managers of managers).
- Successful track record leadinglarge product orgs(25-50 people) and buildinghigh performing product teams.
- Knowledge of developingriskscores leveraging third-party tools and leveragingGen AI and automationin enterpriserisk-control contexts.
- Proven success indefining and leading product strategyto drive business growth andrisktransformation.
- Exceptional ability toinfluenceandalign complex cross-functional stakeholders(Business Engineering Legal AuditFinance) to a defined strategy.
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Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed there are no minimum qualifications.
Option 1: Bachelors degree in computer science engineering or related area and 15 years experience in product management. Option 2: 17 years experience in product management or related area.Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed there are no preferred qualifications.
Masters degree in Computer Science Engineering Business Administration or related area and 14 years experience as a product manager ideally working on consumer-facing large-scale highly complex B2B/C products Supervisory experience We value candidates with a background in creating inclusive digital experiences demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards assistive technologies and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmarts accessibility standards and guidelines for supporting an inclusive culture.Masters: Business Administration Masters: Computer Engineering Masters: Computer SciencePrimary Location...
601 N Walton Blvd Bentonville AR 72716 United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.Required Experience:
Director
Key Skills
- Category Management
- Athletics
- Customer
- ABAP
- Hydraulics
- ITI
About Company
Walmart started with one man. In 1962, Sam Walton began with just one store and one mission: help people save money so they could live better. As a growing global digital enterprise and with over 11,500 stores, we maintain Mr. Sam’s vision, but now, we are able to help more customers ... View more
