Ready to shape the future of work

At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment.

Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading enterprisesglobally.Through ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay ahead.Powered by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow today.Get to know us atand onLinkedInXYouTube andFacebook.

Inviting applications for the role of Assistant Vice President IT Managed Services

Responsibilities

Cross-Functional Collaboration: Foster collaboration across partners ensuring seamless integration of cloud solutions into existing IT infrastructure. Work closely with stakeholders to understand requirements and align cloud.

Governance and Compliance: Establish and enforce governance frameworks to ensure compliance. Overseeing the implementation of best practices for cloud security data management and overall governance to mitigate risks.

Budget Management: Oversee the financial aspects of programs including budget planning cost optimization and resource allocation. Ensure efficient use of cloud resources while aligning with cost-effectiveness goals.

Innovation and Adoption: Drive innovation by staying abreast of emerging cloud technologies and industry trends. Promote the adoption of innovative solutions to enhance operational efficiency and maintain a competitive edge in the rapidly evolving IT landscape

Manage team of core and extended team of ITMS architects and SMEs across locations and time zones

Provide End user and Infrastructure Management Competency thought leadership

Responsible for Talent Management Career Planning and Retention of managed teams

Presales for IT Infrastructure. Hands on Infrastructure Solutions expertise in Workplace Services Cloud Infrastructure Management Technologies and On-prem Infra Good knowledge of various standards / frameworks and technologies for ITSM Agile DevOps FinOps AIOps etc.

Knowledge and experience in creating solutions and leading implementation and run operations for various layers of the Enterprise IT stack including ITSM Cloud Servers Networks Databases Storage Information and Cyber Security and in End user management

Ownership of Statement of Works Change Orders etc.

Customer Demos and Presentations Qualifications we seek in you! Minimum Qualifications

CxO presence: Must have experience interfacing with IT Directors and CxO-1 profiles

Mandatorily must have led winning IT proposals in the past with complete ownership delivering deals with multi-year global services for fortune 100 companies across regions.

Relevant years of experience in Managed Workplaces Cloud and Remote Infrastructure

Hands-on IT solutioning/pre-sales experience for at least 3 or more winning deals for fortune 100 customers in the past

Must be willing to travel and work extended hours at short notice

Excellent interpersonal and communication and presentation skills

Needs to have some amount of general knowledge of products and technologies across domains and applications

Qualifications we seek in you!

Minimum Qualifications

Must have a thorough understanding of the Processes Challenges and IT landscape in ITSM and Infrastructure Management

Must have experience across geographies and exposure to cultural differences with some high-level knowledge of local laws regulations etc.

Preferred Qualifications/ Skills

Bachelors degree in IS Computer Science MIS Management or related field or equivalent combination of education and experience needed.

Why join Genpact

Be a transformation leader Work at the cutting edge of AI automation and digital innovation

Make an impact Drive change for global enterprises and solve business challenges that matter

Accelerate your career Get hands-on experience mentorship and continuous learning opportunities

Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day

Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Lets build tomorrow together.

The approximate annual base compensation range for this position is $ 120K to $ 150K. The actual offer reflecting the total compensation package plus benefits will be determined by a number of factors which include but are not limited to the applicants experience knowledge skills and abilities; geographic location; and internal equity

Work-from-Anywhere Roles Los Angeles California-based candidates are not eligible for this role

Location-based Roles (e.g. Richardson roles metro area can be adjusted by role location) Los Angeles California based candidates are not eligible for this role. <Dallas Metro> area candidates are eligible for this role only.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.

Job

Assistant Vice President

Primary Location

Atlanta

Schedule

Full-time

Education Level

Bachelors / Graduation / Equivalent

Job Posting

Sep:28:40 AM

Unposting Date

Master Skills ListOperations

IT Infrastructure. Hands on Infrastructure Solutions

Job Category Full Time