Director, Selling Partner User Experience
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Job Location:
Seattle, OR - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Youll lead a large UX organization across design research content and program management and maintain deep design partnerships across the Amazon Stores organization. This position requires both depth and breadth across multiple programs to design holistic journeys that transcend organizational boundaries.
What Youll Do:
In this role you will deliver a world-class multi-channel selling experience by enabling sellers to capture customer demand across agentic shopping experiences and empowering them to manage their listings across all stores from a single unified interface. Through data-backed recommendations and foundational multi-channel capabilities you will create a cohesive seamless selling experience building toward a vision that removes friction and drives growth for sellers at every stage of their journey.
Youll scale the next-generation selling experience by leading UX design for NextGen Selling (NGS) the modern replacement of an old Seller Central interface while accelerating seller productivity through Canvas an AI-powered agentic business partner that empowers sellers to effortlessly complete actions across their entire business. You will drive AI/ML integration including generative AI and intelligent personalization to deliver dynamic consumer-grade experiences at scale. Alongside this you will champion the highest-quality product catalog by making it easy for sellers to create strong selection early in their journey and automatically improve their listing quality over time.
Drive Seller Satisfaction Across the Seller Experience by owning UX for core seller workflows including registration onboarding listing inventory management fulfillment payments and customer messaging representing most of the Seller Central traffic. Beyond direct ownership the role influences hundreds of applications across dozens of Director and VP-led teams through frameworks standards and governance mechanisms. You will operate at the frontier of applying generative AI and intelligent personalization to seller experiences including Next Gen Selling (NGS) and proactive seller insights.
- 10 years of UX design experience with at least 5 years leading organizations of 40 people
- Experience setting strategic vision and driving alignment at VP and SVP levels
- Deep expertise in end-to-end UX design for complex multi-modal products
- Demonstrated ability to influence stakeholders without direct authority
- Strong background in information architecture interaction design and content strategy
- Experience creating and implementing design systems and standards at scale
- Ability to translate user research into actionable design strategy
- Exceptional communication and executive presentation skills
- Track record developing senior design talent and building high-performing teams
- Experience in ecommerce or B2B SaaS business models
- Background creating organizational frameworks that drive change across business units
- Proven ability to establish governance mechanisms and quality standards at scale
- Experience with behavioral UX metrics and measurement frameworks
- Multi-year strategic planning with demonstrated business impact
- Experience navigating ambiguous situations and facilitating stakeholder alignment
- Background coaching and mentoring senior design leaders
- Experience balancing consensus-building with decisive action
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at WA Seattle - 216400.00 - 292800.00 USD annually
Required Experience:
Director
Key Skills
- CSS
- InVision
- Balsamiq
- HTML5
- Information Architecture
- Ux
- Usability
- Fireworks
- User Research
- UI
- Axure
- Experience Design
About Company
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