Assistant Director of Human Resources
Who We Are
At Q Center we believe our people are our greatest asset. Were looking for an experience strategic and people-first HR leader to step in and make an impact where it matters most: our associates experience engagement and total rewards. If you thrive on shaping programs that keep employees happy healthy and motivated and love seeing the tangible results of your work this is the role for you!
Whats the Role
As the Assistant Director of Human Resources youll play a central role in designing and delivering total rewards and engagement strategies that keep Q Center competitive compliant and fiscally responsible. Youll own benefits programs lead the annual Open Enrollment process from start to finish support compensation initiatives and oversee leave management all while helping to strengthen retention and reinforce our culture.
Youll partner with leaders across the organization provide guidance to the HR team and ensure that every HR initiative you lead enhances the associate experience. This role is about strategy AND execution creating programs that employees love and that drive business success.
What Youll Do to Be Successful
1) Leadership & Departmental Support
- Lead HR initiatives and partner with the Director to drive strategy and operational excellence
- Step in as needed to ensure continuity and smooth day-to-day HR operations
- Collaborate with department heads to enhance associate experience reinforce culture and strengthen retention
- Coach and guide the HR team providing leadership accountability and development
2) Human Resources Operations & Compliance
- Own the design administration and continuous improvement of total rewards programs including health welfare voluntary benefits leave programs and compensation support
- Lead Open Enrollment from start to finish including planning vendor coordination communication campaigns education sessions and audits
- Ensure HR and benefits programs comply with federal state and local laws (ACA COBRA FMLA ADA etc.)
- Advise managers on policies compliance and associate relations matters
- Oversee vendor relationships contracts and performance
3) Profitability & Performance Optimization
- Analyze benefits and compensation programs to ensure cost-effectiveness and competitive positioning
- Monitor engagement retention and workforce trends providing actionable insights for leadership
- Partner with leaders on workforce forecasting budget tracking and total rewards optimization
4) Operational Excellence & Process Improvement
- Continuously improve HR operations total rewards processes and leave management procedures
- Implement HR system enhancements and reporting tools to boost efficiency and data integrity
- Standardize processes to deliver a seamless consistent experience for associates
5) Leadership & Talent Development
- Coach and mentor HR team members to grow skills accountability and performance
- Lead engagement initiatives recognition programs and culture-building activities
- Partner with leadership to create an inclusive high-performing work environment
- Support succession planning and career development programs for associates
What You Bring
Were seeking a strategic HR leader who combines expertise in total rewards employee engagement and HR operations with strong business partnership and operational leadership.
Education & Experience
- Bachelors degree in Human Resources Business Administration or related field
- Minimum 4 years of progressive HR experience in a full-service hotel resort or comparable hospitality environment
- Prior leadership experience in benefits leave management compensation or employee engagement required
- Demonstrated success in designing implementing and optimizing total rewards programs
- Deep knowledge of federal state and local employment and benefits regulations
Technical & Leadership Skills
- Advanced proficiency in HRIS reporting tools and benefits platforms
- Exceptional analytical and problem-solving and data-driven decision making skills
- Strong executive presence with the ability to influence across all organizational levels
- High level of integrity and commitment to confidentiality
- Ability to manage both strategic initiatives and day-to-day operational execution
The Details
Reports To: Director of Human Resources
Status: Exempt
Physical Requirements: Primarily sedentary; extended hours may be required based on business needs
Rate: $85000/year
Work Schedule: On-site generally a 45-hour workweek
Benefits Include:
- Paid time off
- 401(K) with employer match
- Holiday Pay
- Medical Dental and Vision Insurance with Wellness Credits
- Employee Assistance Program
- Basic Life AD&D
- Disability Benefits
- Employee Meals
- Parking
Our Commitment
At Q Center leadership is defined by accountability collaboration and measurable impact. We are committed to maintaining a professional and inclusive workplace where high standards ethical practices and operational excellence guide every decision.
As Assistant Director of Human Resources you wont just manage programs youll help shape the associate experience engagement and total rewards strategy that drives retention culture and organizational success.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status protected veteran status or any other characteristic protected by law.