If you are passionate about leading a team and making a difference in the Business Banking sector then a role as a Business Solutions Area Manager is for you.
As a Business Solutions Area Manager in Business Bankingyou will have the opportunity to lead a dynamic team manage a diverse portfolio and provide world-class financial solutions. You will lead bankers in the management of a portfolio of business or Not-for-Profit clients build relationships by providing financial education and solutions with a focus on client experience; and identify and offer capital solutions up to $500K. Business Banking is looking for you to lead a team in managing developing and growing the bankers while offering you the chance to grow professionally and make a significant impact in our company.
Job responsibilities
Provide leadership management support direction and guidance to a team of Business Solutions Bankers (BSBs) to develop deposit cash management and credit business; and focus on relationship-building client experience and risk management
Use knowledge of banking industry trends and internal tools to identify recommend and promote solutions that best serve the clientwhile still working within risk parameters that protect the bank and ensure profitability of the portfolio
Train coach and manage the performance of individual team members holding all BSBs accountable for achieving business priorities with a focus on client experience. Utilize reporting and metrics to monitor team performance identify trends and address or escalate issues in a timely manner
Actively recruit and promote diversity and inclusion; maintain a pipeline of viable candidates; select hire develop and retain top quality talent; and engage in Business Resource Groups and Chase Activities to show site leadership and maintain a respectful team environment
Coach and develop a team on all aspects of managing a portfolio including relationship management profitability client experience and risk management; provide expertise to a team on developing customized solutions and help team identify solutions and resolve client issues
Inspect and engage with team members as they plan and conduct regularly scheduled agenda-based meetings with each client to understand their needs and goals; guide bankers in identifying the clients banking needs analyze current product usage and pinpoint growth opportunities through Zoom and phone engagement; and champion client engagement through screen share tools to educate guide and assist the client with Chase online systems
Hold BSBs accountable for owning the client relationshipknowing where to route requests and when to connect with internal partners to ensure problems are resolved and the clients financial needs are met
Build collaborative relationships with partners across lines of business: INK Chase Payment Services 401K and Virtual Bank
Required qualifications capabilities and skills
Minimum of 7 years of experience in a business banking relationship management role or related experience
Prior experience managing a team responsible for strengthening client relationships
Proven ability to lead proactively through change
Expert knowledge of deposit and cash management products and services and advanced knowledge of business credit underwriting
Maintain strong communication skills with individuals at all levels internally and externally
Consistently uses a disciplined process to manage time; uses time strategically to balance long-term and day-to-day demands of management role
Ability to analyze reports metrics and other data to identify trends issues and opportunities
Proven ability to build collaborative relationships across the organization and influence others to achieve desired outcomes
Ability to balance needs of clients with associated risks and interests of the firm
Highly proficient in MS Office tools including Outlook Excel Word and PowerPoint
Ability to travel occasionally for key business and leadership meetings and training
Preferred qualifications capabilities and skills
Bachelors degree in Finance or related field or equivalent work experience
Experience with Business Central
Required Experience:
Exec
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more