Guest Service Generalist

We Put the World on Vacation

Go Where Teamwork Talks

At Travel Leisure Co. we go further as a team. We believe in the impact of a helping hand and the power of vacations. If you love meeting new people and have an enthusiastic approach to delivering excellent customer service join our Perth team as theGuest Service Generalist today!

How Youll Shine

The Guest Service Generalist is responsible for completing daily Front Office Housekeeping Food & Beverage and Maintenance functions. Ensuring that all Owners and Guests receive efficient and courteous service; making them feel welcome during their entire stay through a proactive and positive attitude.

Responsibilities include but are not limited to:

• Perform all duties of the front desk including greeting owners and guests Check in and out Answer telephone and email inquiries portage of luggage cash handling and balancing procedures tour & travel inquiries/bookings reservations and night audit procedures
• Possess a thorough knowledge of the operation of all administration equipment eg. Email basic word & excel documentation and Credit Card settlement machines.
• Housekeeping functions such as cleaning & maintaining guest accommodation
• Food & Beverage functions such as preparing and serving Food & Beverages
• Maintenance functions such as maintaining guest accommodation and common areas

How Youll Be Rewarded

Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:

• Professional development funding
• Discounted hotel stays across Australia Fiji New Zealand

What Youll Bring

• Genuine passion for customer service
• Excellent communicator with strong interpersonal skills
• Enthusiastic self-motivated and positive individual
• Immaculate presentation and professional grooming standards
• Ability to work a flexible roster including weekends evenings and school holiday period
• Current drivers licence (preferable)

Where Memories Start with You

Hospitality is at the heart of all we do at Travel Leisure Co. Here youll find an inclusive environment where we deliver excellence and take time to have fun celebrate together and support one another. Were always looking ahead to whats next and how we can strengthen our business its neighboring communities and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process please email your request to including the title and location of the position for which you are applying.