Service Manager Supported Living Manager

Eastbourne - UK

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Job Description

Job title: Service Manager - Supported living (Learning Disabilities)

Location: Eastbourne East Sussex (Commutable from Polegate Bexhill and Hastings) BN26 UK

BaseSalary: to45000 per annum bonus

Job Type: Full-time Permanent 40hrs a week

Start date: March 2026

Closing date: 28/03/2026 (interviews will happen on a rolling basis as applications are received so may close earlier)

Employer: Pivotal People is exclusively recruiting for this role on behalf of our client

About the Role

Are you an experienced Service Manager who leads with calm compassion and clarity This is a unique opportunity to build and shape a brand-new bespoke supported living service tailored to a single individuals needs.

The provider will source a property specifically for this individual allowing you to design the home environment routines and staffing model from the ground up. You will oversee support for a young adult with autism (PDA features) and moderate learning disabilities focusing on creating a structured low-arousal environment to support regulation.

Key Responsibilities of this Supported Living Service Manager role

Service Commissioning: Open and establish a bespoke single-occupancy service from day one.
Team Leadership: Recruit induct and develop a dedicated support team; manage staff supervisions and reflective practice.
Clinical Oversight: Embed consistent routines that reduce demand-related stress and lead positive risk management (including de-escalation).
Compliance & Quality: Drive CQC standards safeguarding and Mental Capacity Act (MCA) best practices.
Stakeholder Management: Build strong partnerships with families clinicians and local authorities.

Skills and Experience Requirements for this Service Manager role

To be successful in this role you will need:

Experience: Proven leadership in specialist learning disability or autism settings.
Skills: Expertise in de-escalation co-regulation and trauma-informed care.
Knowledge: Deep understanding of MCA Best Interests and safeguarding processes.
Background: Ideally currently a Service Manager or a Deputy Manager (3 years experience) ready for a step up.
Location: Must be able to work fully on-site in the Eastbourne / East Sussex area.

Service Model & Benefits

BaseSalary: c.(DOE and negotiable for the right person).
Supernumerary Focus: Primarily a supernumerary role with flexibility to support the rota when required.
Rota: Initial model includes two waking night staff (no sleep-ins initially).
Culture: A values-led non-corporate organisation that prioritises reflective practice and sustainable growth.

Location

The role is based Full-time onsite in East Sussex ideally within reach of Eastbourne / Polegate; we welcome applications from those based in Bexhill or Hastings with a reliable commute.

How to Apply

If youre an experienced Service Manager or a confident Deputy Manager ready for the step up and you want to build a service the right way wed love to hear from you.
Apply with your CV or get in touch for a confidential conversation.

Pivotal People Care is recruiting on behalf of our client. All enquiries are handled in confidence. We believe in personcentred valuesled recruitment and welcome applications from experienced leaders across specialist learning disability and autism services.

Required Experience:

Manager

Job DescriptionJob title: Service Manager - Supported living (Learning Disabilities)Location: Eastbourne East Sussex (Commutable from Polegate Bexhill and Hastings) BN26 UKBaseSalary: to45000 per annum bonusJob Type: Full-time Permanent 40hrs a weekStart date: March 2026Closing date: 28/03/2026 (in...