Senior Software Engineer AI Applications
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Job Location:
San Francisco, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
We believe that the way people interact with their finances will drastically improve in the next few years. Were dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo SoFi several of the Fortune 500 and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaids network covers 12000 financial institutions across the US Canada UK and Europe. Founded in 2013 the company is headquartered in San Francisco with offices in New York Washington D.C. London and Amsterdam.
AI and intelligent systems are driving the fifth paradigm shift following previous technological revolutions like mainframes personal computers the internet and mobile devices.
We believe in the foreseeable future AI will revolutionize the FinTech industry - from how consumers understand and manage their finances to how developers build applications and how all companies operate. The fintech industry landscape will undergo a fundamental reshape.
Plaid in the FinTech AI Ecosystem
Plaid is uniquely positioned to become the financial data and insights backbone for AI applications and platforms in this evolving ecosystem.
We believe consumers should be able to understand and manage their financial life through conversational AI interfaces using natural language. We believe consumers should have peace of mind with a trustworthy consent and authorization manager when agents shop for them. We believe identity verification and financial fraud prevention in AI-powered products should feel seamless and embedded for the end users. The list goes on.
The most important AI companies major fintechs and customer agent platforms are actively trying to integrate Plaid into AI-powered products and solutions they build.
Plaids AI-powered Experiences for Customers
The explosive growth in model intelligence and increasing relevance for enterprise tasks offer a unique opportunity for Plaid to rethink from the ground up how we operate and interact with our customers for the most optimal experience.
Our early experiments in building AI agents for customer experience are paying off with huge business value. For example our homegrown AI-powered customer support agents resolve a significant proportion of customer questions and issues within seconds which would otherwise have required humans hours to work on.
This is just the beginning and there is so much more we could do.
The AI Applications Team
You will have the opportunity to join as one of the founding members of this newly formed team that is dedicated to consolidating and rapidly scaling our successful bets so far and grow with the team in our quest to accelerate Plaids transformation into an AI-first company.
Responsibilities
- Build across the stack. Design develop and maintain scalable backend services and APIs as well as intuitive high-quality frontend applications that bring those systems to life.
- Work with other AI engineers software engineers and machine learning engineers to architect design and implement GenAI-powered products and features
- Collaborate across functions to understand user needs propose and implement AI-powered solutions where theyre expected to have the highest impact
- Design and execute rapid experiments to push the boundaries on potential business impact from emerging AI capabilities with a focus on minimal viable testing approaches
- Balance creative exploration of possibilities with rigorous evaluation of technical feasibility product potential and business impact
Qualifications
- Experience building backend services and working with microservices or service-oriented architectures
- Strong working knowledge of HTML CSS JavaScript and modern frontend frameworks or libraries with comfort building user-facing experiences
- Strong software engineering fundamentals including system design and API development
- Hands-on experience building and shipping LLM-powered products iterating with real user feedback
- Practical experience with prompt engineering fine-tuning RAG semantic search (vector databases and embeddings) agent orchestration frameworks and evaluation/monitoring of open-ended tasks
- Experience building GenAI-powered product experiences including streaming/SSE and common UX patterns
- Strong debugging and production monitoring experience
- Ability to deeply understand customer needs through user research and rapid experimentation; comfortable operating as a technical PM when needed
- Ability to balance divergent exploration with pragmatic execution especially in 0 to 1 environments
- Deep curiosity and passion for building GenAI applications
Nice to Have
- Experience training and deploying ML models in production including fine-tuning LLMs for domain-specific use cases
- Comfortable operating in privacy- and PII-sensitive environments with experience applying appropriate compliance and data protection controls
$209880 - $315480 a year
The target base salary for this position ranges from $209880/year to $315480/year in Zone 1. The target base salary will vary based on the jobs location.
Our geographic zones are as follows:
Zone 1 - San Francisco / New York City / Seattle
Zone 2 - Los Angeles / Washington DC / Austin / Boston / Sacramento / San Diego
Zone 3 - Atlanta / Portland / Chicago / Philadelphia / Denver / Miami / Dallas / Raleigh
Zone 4 - All other US cities
The base salary range listed for this full-time position excludes commission (if applicable) equity and benefits. The pay range shown on each job posting is the minimum and maximum target for new-hire salaries. Actual pay may be higher or lower depending on factors like skills experience and relevant education or training.
Our mission at Plaid is to unlock financial freedom for everyone. To support that mission we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesnt fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race color national origin ethnicity religion or religious belief sex (including pregnancy childbirth or related medical conditions) sexual orientation gender gender identity gender expression transgender status sexual stereotypes age military or veteran status disability or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories consistent with applicable federal state and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability please let us know at emailprotected.
Please review our Candidate Privacy Noticehere.
Required Experience:
Senior IC
Key Skills
About Company
Plaid helps all companies build fintech solutions by making it easy, safe and reliable for people to connect their financial data to apps and services.
