Claims HandlerAnalyst Liability Claims
Job Summary
Company:
MarshDescription:
We are currently seeking a Claims Analyst to join are Financial and Professional Services (FINPRO) Claims team at Marsh. This role will be based in Norwich. This is a hybrid role that has a requirement of working at least three days a week in the office.
The FINPRO team assists a wide range of Professionals to include Accountants Construction Professionals Financial Institutions Lawyers and Medical Professionals focusing on liability claims.
Please note this is not a call centre role and is technical in nature working on large complex global insurance contracts involving multiple insurers and high value insurance placements.
You will gain excellent exposure to the commercial insurance industry and thrive on working autonomously to deliver outstanding levels of service whilst developing expertise within your field.
We will rely on you to:
- Receive handle and manage new claim notification subsequent updates and collection requests.
- Negotiate with Insurers/suppliers to achieve the most beneficial cost-effective settlement for Clients
- Review and interpret policy wordings to obtain the best claims settlements for Clients
- Meet agreed standards of accuracy service work volumes and other performance targets in line with bespoke Client SLAs.
- Handle and case manage claims and contribute to the satisfactory resolution of complex and/or contentious issues.
What you need to have:
- Previous claims handling experience with either an Insurer or Broker
- Strong attention to detail with a methodical and conscientious approach.
- Planning and organisational skills.
- Quick to take on-board new information which is technical in nature.
- Analytically minded with the ability to resolve complex queries.
- Excellent written and verbal communication skills.
- Good numeracy skills.
- Able to promote continuous improvement and respond positively to change.
- Good standard of education.
What makes you stand out:
- CII qualifications or a willingness to study for and obtain.
- Well versed at dealing with complex/technical claims cases.
Why join our team:
- We help you be your best through professional development opportunities interesting work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues clients and communities.
- Our scale enables us to provide a range of career opportunities as well as benefits and rewards to enhance your well-being.
Required Experience:
IC